Human Resources Resource

Kyle Herndon

*** **** ***** • Greenbrier, TN ****3

615-***-**** • ******.*.*******@*****.***

EDUCATION

Vanderbilt University, Nashville, TN

Bachelor of Science, December 2010

Major: Human and Organizational Development

● Focused on human resources and managerial content, such as corporate strategy, leadership, and organizational

development, while creating marketing plans and evaluating change processes for various clients and

businesses.

EXPERIENCE

Marketing Analyst, AIG

Nashville, TN; April 2012 Present

● Assist in the creation of marketing, sales, communication and training plans to promote channel's value

proposition to potential and established New Career field partners.

● Essential part of the team that help grow distribution from 12 million in 2011 to 20 million in 2013

● Assist in the creation of new product training programs and process/systems training programs and introduce

to new and existing New Career MGAs and agents

● Conduct webinars, e training, Brainsharks, and in person training for our independent agents

● Assist in the development and communication of sales based concepts.

● Provide daily sales support to New Career MGAs and agents via phone, e mail and in field visits in areas of

selecting product, sales concepts, running of product illustrations, etc.

● Provide input to management and other areas as appropriate relating to product, onboarding process, service

and system needs of the New Career distribution channel

● Working on projects to improve all processes related to our New Career Distribution

Human Resource Assistant, WSquared Inc.

Franklin, TN; July 2011 Present

● Assisting with the maintenance and development of human resource procedures and policies for WSquared and

ten additional companies, serving over 2000 employees. WSquared outsources Human Resources for multiple

companies.

● Enroll new employees in benefit plans and provide benefits orientation for all clients, all of which have

different benefits and carriers. Carry out new hire orientation.

● Maintain employee records within our HRIS system (ADP Software, Kronos, ADP Payroll Software)

● Process 401(k), COBRA, ESPP and DCP electronic file feed on routine basis.

● Manage the planning and execution of the annual open enrollment processes for our clients. Assist in preparing

materials and in presenting benefit plan changes to employees.

● Administer required regulatory policies such as FMLA, HIPAA, COBRA, and company administered policies

and compliance with Internal Audit procedures

Human Resource Assistant, STAR Physical Therapy

Franklin, TN; April 2011 July 2011; Temporary Position

● Handled all recruiting for 35+ clinic locations in Tennessee.

Kyle Herndon

306 Twin Court • Greenbrier, TN 37073

615-***-**** • ******.*.*******@*****.***

Provided HR advice and support to line managers and employees, explaining procedures and policies in a

●

timely effective manner.

Prepared, reviewed, interpreted, analyzed and approved a variety of data, information and reports, and making

●

recommendations depending on findings.

Established, organized and supervised the maintenance of department records, ensuring complete accuracy and

●

confidentiality.

Human Resource Administrator, Bath Fitter

Springfield, TN; November 2010 April 2011

● Assisted in the development of human resource procedures and policies.

● Entered data into the database or HR system for maintaining accurate records.

● Reviewed and analyzed company information, reports, and processes, recommending areas of potential

improvements or problems

Intern, STAR Physical Therapy

Franklin, TN; May 2010 August 2010

● Performed various Human Resource task for STAR Physical Therapy Business Office. Involved in recruiting,

employee benefits, new employee orientation, training, payroll, and employee relations.

EDUCATIONAL EXPERIENCE

Human Resources

● Studied and practiced many aspects of HR including recruiting, conducting interviews, hiring/firing, staffing

estimation, payroll, and conflict management.

● Introduction to HR law which included do’s and don’ts, areas to be exceptionally careful in such as interview

questioning, and ways of handling workplace disputes.

● Studied HR management which included practice in managing teams as well as an overview of how all parts of

HR function to ensure business success.

Marketing

● Worked with local non profits and startup companies to develop marketing plans and strategies

● Developed content in a variety of multimedia formats including web pages, posters, video, digital art, and

PowerPoint.

● Presented marketing plans and recommendations to key stakeholders.

Training and Development

● Conducted needs assessments for a variety of mock companies. These assessments included: understanding

the learners (numbers, ages, past experiences, previous training, knowledge, skills, attitudes, etc.),

understanding the business situation, identifying non training influences, identifying barriers to learning,

identifying any problems as well as possible causes, etc.

● Applied adult learning principles in the design of effective training programs and materials

Kyle Herndon

306 Twin Court • Greenbrier, TN 37073

615-***-**** • ******.*.*******@*****.***

● Designed training materials (PowerPoint’s, Job Aides, Test, Activities, and Evaluation Sheets) as well as lead a

class in managing conflict which included testing to ensure transfer and level two evaluations using the

Kirkpatrick model.

● Acted as an instructor in team lead training sessions

Managerial Studies

● Managed teams on a variety of projects to ensure deadlines, high quality work, communication, and successful

completion projects.

● Studied and practiced leadership theories (trait theory, situational leadership, transactional leadership,

transformational leadership, etc.)

● Practiced general accounting involving a variety of situations

ADDITIONAL DATA

Marathon Runner, Active in Church, Interested in Technology

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