Customer Service Manager

Rameez Faheem

**** *. ******* ***, *** #***

Skokie, IL 60077

773-***-****

****************@*****.***

Objective:

A growing company that has a lot of opportunities to offer in the long term. I like to work

with people and will do anything to satisfy the customer needs.

School:

Shaheen Public School 08'

Oakton Community College 11'

Northeastern Illinois University Continuing

Work Experience:

Bombay Electronics (June/06/2013 April/04/2014)

* Order Processing through online, emails, & phone calls.

* PO's, BOL, Shipping, & Invoices.

* Customer service through phone calls & emails.

* Keeping Inventory up to date

* Deals with shippers; UPS, FedEx, USPS, ESTES, ABF, & many more.

* File out claims for lost packages.

* Managing labels

* Offering new products to Vendors.

* Softwares; Shipworks, FedEx Shipping Manager, Amazon Vendor Central,

Readyshipper, UPS Worldship, Stamps.com, Microsoft Word Excel, & Microsoft WordPad.

* File out custom forms for customers

Refrences:

Will provide if requested.

Contact this candidate