La?Trisha Stewart

*** ******** *****

Winston-Salem, NC27104

336-***-****

OBJECTIVE

Extensive experience working in general public, educational office settings. Interface well with others at all levels including patrons, patients, professionals children and students. Caring and hardworking with excellent interpersonal communication, customer service, and office support skill.

WORK EXPERIENCE 2006-2013

Us airways, Winston-Salem, NC

Airline

Reservationists

? Travel Consulting and Reservations

? Customer Service/Client Relations

? Knowledge of Domestic \/International Travel

? Effectively communicate with people of all ages and cultural origin

? Maintain exceptional research, time management and problem resolution skills

? Acting as a liaison between customers and airline/airport personnel

? Provide timely information concerning schedules, stand bys, connections, delays

? Exchanges and refunds

? Availability to work varied hours including nights, weekends, and holidays

? Excellent verbal and written communication skills

? Strong listening skills

? Strong problem-solving skills

? Ability to function effectively in high stress situations

? Excellent organization skills

? Ability to continuously learn and understand changing job-related policies & procedures

? People-oriented with a positive and cooperative attitude

Nextel Communications, Winston-Salem, NC 2005-2005

Cellular Phone Company

Wireless Consultant/Assistant Manager

? Open and Close Store

? Train new hires

? Top sales person each month

? Prepare information for weekly meetings

? Prepare deposits

United Way Of Forsyth County, Inc., Winston-Salem, NC 2004-2005

Nonprofit Organization

Data entry/Finance

? Data Entry

? Processed and researched new Designations

? Check and Detail Designations

? Filing/Copying/Shredding

GMAC, Winston-Salem, NC 2001-2001

Insurance Company

Processor/Data Entry

? Trained and certified on various in the Policy Operations Department

? Data Entry

? Processed new Business

? Provide general administrative function

EDUCATION

Forsyth Technical Community College 1996-2000

Associate Degree in Business Administration

Salem College 2001-2004

Bachelor of Arts in Communication Journalism

COMPUTERS SKILLS

Sabre

Care

Ms Word

Excel

MS Power Point

Internet Explorer

Netscape

Microsoft Windows

Desktop Publishing

Windows 7

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