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Sales Customer Service

Location:
Bangladesh
Salary:
USD 4000 PM
Posted:
April 15, 2014

Contact this candidate

Resume:

Md. Syadour Rahaman

House ** (Suite-A*), Road *

Sector 11, Uttara, Dhaka 1230

Mobile: 88-0-171-1647219

E-mail: *******@*****.***

April 8, 2014

To

Honorable

Group Executive Chairman

Subject: Application for the career of "suitable post"

Dear Sir,

I wanted to apply for a suitable position with your company. I am looking

for a career change and thought that a suitable position (specially sales &

marketing site) would enable me to see the inner working of a variety of

environments.

I understand about your company that your organization needs young and

dynamic person for working in the fastest growing trading environment with

strong communication and retailing skills. I'm confident in what I do and

always go above and beyond to satisfy my customers while keeping

intuitional goals in mind.

I have got my Master degree major in Management from National University,

of Bangladesh. Also I have very good sales & marketing informational and

excellent technical skills, including experience with Word, Excel and

PowerPoint. I can conduct internet/web research and have advanced data

entry skills.

I believe sale in a reputed organization like your one will provide me

excellent opportunity for my career growth in the relevant area. I am

confident that if provided the opportunity to serve your organization, I

will prove myself to be an important asset for your institution through my

dedication, sincerity and highest level of professionalism. Together, we

can achieve results!

I would request for an interview at your convenience. For any query, let

you reach me at my e-mail *******@*****.***

Thanking you for your consideration.

Sincerely.

(Mohammad Syadour Rahaman)

Note : I attached my curriculum vita herewith

Curriculum vitae of

Md. Syadour Rahaman

House 40, Road 8, Sector 11, Uttara

Dhaka-1230, Mobile: 880-2-01711647219

E-mail: *******@*****.***

Objective:

To get practical experience and to build a good future career in the field

of sales, marketing department.

Educational Qualification:

. Masters in Management from National University in the year of passing

1995 (exam held in 1998) with major in management, marketing and

statistics and obtained 2nd Class

. B.Com(Hon's) in Management from National University in the year of

passing 1994 (Exam held in 1996) with major in management, marketing and

statistics and obtained 2nd Class

. Higher Secondary Certificate (H.S.C) from Govt.Titumir College, 1991,

Commerce group and was placed in 2nd Division.

. Secondary School Certificate (S.S.C) from Badda Alatun Nesa High School,

Badda, Dhaka, 1989, Humanities group and was placed in 2nd Division.

Work Experience:

1. Worked as a Sales Executive in Prime Marketing as an Intern for two

years.

Responsibilities:

. To developed market strength and achieve sales target. Make strategy

plan of market for achieve goal.

. Coordination with marketing and sales team for several relevant

issues;

. Work together with marketing team for developing reports and watching

competitor's activities.

2. Worked as a Customer Service Officer at Sonar Courier Service as an

Intern for four months.

Responsibilities:

. To care customer and developed inter personal relationship and ensured

customer satisfaction for companies affairs.

3. Worked as a Junior Sales Officer to AGM (MIS-market Information system &

Logistic) at Quality Feeds Limited till now

Responsibilities:

> Comparative schedule of physical parameters against main competitors,

covering laboratory parameters.

> Comparative schedule of performance parameters, covering price, retail

benefit, FCR, PI, consumer's net benefit etc.

> Objective market comparison summery in key markets and presentation of

elements of market changes and future opportunities and threats.

> Market coverage and expansion possibilities.

> Feedback from distributors, retailers and consumer which are directly

related with product and service quality.

> Assist superior on various marketing issue.

> Develop all kinds of promotional items. Such as brochures, calendar,

pad, pen, signboard etc;

> Support and arrange vital agent show and seminars.

> Collect all kinds of information and developing reports for product

meeting. Such as lab test report, FCR-PI report, ranking report,

competitor's activities reports etc.

> Observe total sales & marketing operation and record keeping system;

> Contact regular and prospective customers to demonstrate products,

explain product features and solicit orders. Provide customers with

product samples, catalogs and recommend products to customers based on

customers` needs and interests.

> Coordination with marketing and sales team for several relevant issues.

Work together with marketing team for developing reports and watching

competitor's activities.

> Analyzing data and preparing reports higher management. Also inform

management on new innovations in the area of market study and create

new ways to meet the needs of a changing marketplace.

> Identifies marketing opportunities by identifying consumer

requirements; competitor's share and competitor's strengths and

weaknesses; establishing targeted market share; improving product

packaging; coordinating new product development.

> Have supported to operate SMS (sales monitoring system) software;

consolidated 21st CEC data at Head Office in regular basis; set agents

monthly target and commissioning size. And prepared party

configuration; prepared monthly extra commission file and editing

manually as per memo; prepared monthly agents achievements and other

relevant reports; delivered all kinds of SMS reports; checked all CEC

day books (MR, Invoice) and kept proper record regularly; collaborated

with software farm for updating and implication of SMS software;

supported hardware and network maintaining at all CEC points.

Team Work:

Experience in working within a team involved in planning, organisation, co-

ordination and commitment.

Language Skills:

Fluent in English both spoken and written

Personal Information :

Date of Birth : 10.10.1974

Father's Name : Abul Rashid

Mother's Name : Sahera Rashid

Spouse Name : Mahbuba Sultana Ankhi

Father's Occupation : Ex. Privet Official

Nationality : Bangladeshi by birth

Passport No. : AF 8103218

Referees:

Mr. A. K Taufiqur Rahma

Former Comptroller & Auditor General of Bangladesh.

House-12, Road-6/A, Sector-4, Uttara

Model Town, Dhaka-1230.

Mohammad Syadour Rahaman



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