Customer Service Quality Assurance
Resume:
**** ********** ******, ********** *******
jacqueline bishop
Objective
Am seeking secure full-time employment in a supportive
environment where I can demonstrate my strong customer
service skills, with the potential to move forward in the
company.
Summary of skills
Computer and Time management course
Upgraded typing speed, and upgraded knowledge of Microsoft
programs
Employment
2007-2009 Re/max Garden City Burlington, Ontario
Receptionist
Answered multi-line phone systems, sorting incoming/outgoing
Data entry using "Quick Office" real estate program
Key holder and responsible for opening and closing 3 offices
2009-2011 Zeller's Pharmacy Burlington, Ontario
Pharmacy OTC staff
Stocked and organized retail merchandise weekly
Maintain and dispose of expired products efficiently and
safely
Effective customer service and knowledge of products
Cash trained for behind pharmacy counter
2009-2013 Molson Coors GTA, Ontario
Molson Extreme Team
Knowledge about the history and products of Molson Coors
Canada
Maintain relationships with all Molson Coors Canada
customers
Independently manage events throughout the greater GTA
2012-2014 Town Shoes Burlington,
Ontario
Key holder responsible to open and close store
Managing and supporting part-time staff
Setting up and taking down events and promos, weekly
merchandising
education
2009 Everest College Hamilton, Ontario
Medical Laboratory Assistant
Phlebotomy, ECG, medical assessments, quality assurance
2005 M. M. Robinson Secondary School Grade 12 diploma
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