Manager Sales

B RYA N P.

*** ********** *** #*** 330-***-****

Streetsboro OH 44241 ******@*****.***

OLSZEWSKI

EMPLOYMENT

Center Director Lasik Plus/LCA Vision November 2011-March 2014

Led center to ranking in the “Top 3” company-wide for total center profit each month of my tenure

•

Led center to be named “Center of Excellence” for consistent and continued financial and operational

•

successes

Named regional training manager; in charge of training and on-boarding new employees, as well as the

•

retraining of current employees in need

Recruited by upper management to aide in the writing of the employee training manual

•

Implemented daily “morning huddles” to motivate staff and make them aware of daily goals

•

Maintained center budget by efficiently scheduling patients and keeping supply costs at a minimum

•

Managed and coached staff of doctors, nurses and administrative staff on how to give exceptional

•

customer service, resulting in consistent rankings in the “Top 5” company-wide for patient satisfaction scores

Sales and Operations

Manager Aspen Dental June 2009 – November 2011

Set an Aspen Dental Ohio record for highest production in a month ($215,000) and largest percent over

•

monthly goal (253%)

Responsible for $900,000 increase in office production from a $1.2 million office to a $2.1 million office

•

Developed weekly one-on-one training with staff to address personal performance and training/coaching

•

Developed “Perfect 10” patient satisfaction training that led to the 2 nd highest patient satisfaction scores in

•

the company. When rolled out to entire company it lead to 30% higher patient satisfaction scores company-

wide

Promoted to office training manager; responsible for clinical and operational training of all new office

•

managers in Northern Ohio. Also traveled to struggling offices in the area and re-trained the office manager

and other staff members on various areas of opportunity

Exceeded monthly production goals every month employed

•

Managed staff of doctors, dental hygienists, dental assistants, denture technicians and administrative staff

•

on a day-to-day basis, while making sure all patient, clinical and operational issues are attended to in a timely

manner

Lead Retail Sales Consultant Sprint August 2007 – June 2009

Achieved “gold” sales status (125% of goal) 18 of 22 months employed

•

Responsible for opening and closing the store on a daily basis

•

Set the standard for driving personal and team sales performance

•

Supported store management and was actively engaged in rolling out new programs and processes

•

EDUCATION

Attended The University of Toledo and Bowling Green State University

•

ADDITIONAL TRAINING

Sandler Corporate Sales Training

•

•

Languages and Technologies

•

Proficient in both Windows and Mac OS platforms

•

Proficient in all aspects of Microsoft office

•

•

•

Contact this candidate