Engineer Manager

BARRINGTON WILSON

TEL # 718-***-**** CELL # 267-***-****

EDUCATION

College of Arts, Science and Technology - Kingston Jamaica, West Indies

1Telecommunications Engineering

Nortel PBX Networks Certifications:

2Nortel Meridian 1 and Communication Server 1000 Familiarization

3Communication Server Release 4.0

4Nortel Meridian 1 T1 Circuit Installation and Repairs (DTI/PRI) ISDN

5Programming

6X-11 Basis Data Base Administration

7Nortel Meridian 1 Option 11C to 81C Familiarization.

PROFESSIONAL EXPERIENCE:

Feb 2013- Present

NYU Medical Center

Technical Analyst

1 Worked on the implementation and migration from the Nortel CS1000s to Cisco System

2 Worked on identifying all digital phone lines that existed on the Nortel system for the conversion process.

3 Plan and scheduled all resources required for cutover including external vendors.

4 Documenting all information of cabling infrastructure on floor plan and spreadsheet.

5 Worked on project to identify all patient, emergency and analog phones for conversion to the Vg224.

6 Support Nortel CS1000s on adds, moves and changes.

Oct 2009-January 2013

Unitel Communication Worldwide

Field Service Engineer

1 Visiting customers site performing add, moves and changes on Nortel switches Option 11C-81C with

CS2000 platform.

2 Installation and repair of VOIP phones on CS2000 platform

3 Proform add, moves and changes on Nortel Norstar and BCM systems

4 Installation and Repair of T1 circuits (DTI/PRI and ISDN)

5 Support Nortel Call Pilot, Merridian Mail, Octel and other Voice Mail Systems

6 Support Contact Center-Symposium, Call Center and other Nortel products

March2007-September 2009

Nortel Engineer

1AT&T Network Services Visiting customers sites performing moves, adds and changes on Nortel switches -

Options 11C to Option 81C with CS 20000 platform.

2Create a system summary for all assigned Nortel PBX project team members. As a team member, also support the

staging and cutover process for all assigned Nortel projects.

3Installation and repair of VOIP phones on CS 2000 Platform.

4Provide Nortel PBX database design consulting to Voice/IP telephony customers.

5Assemble customer database information into Nortel specified coding

6Installation, add, move and changes on Nortel Norstar and BCM systems

7Installation and repair of T1 circuits (DTI/PRI and ISDN)

8Support Octel, Nortel Call Pilot (call manager)

9Support Nortel Symposium, Meridian Mail and other equipments linked to the Nortel Systems.

Blackbox Networks Services April 2005 – Dec. 2006

Nortel Engineer

10Provide telecommunication support for Bank of America locations as a Nortel PBX dedicated engineer, working on

the Nortel Meridian 1, Option 81C systems

11Performed adds/moves and changes for over two thousand users

12Support Nortel Symposium/CallPilot/Octel and Meridian Mail systems Programmed Nortel PBX VOIP applications

for large customers.

13Installation / Repair and Networking of T1 Circuits

Verizon Select Services July 2002 – April 2005

Nortel Engineer

1Provide telecommunication support for ABN AMRO Investment Bank locations as a Nortel PBX engineer, working

on the Nortel Meridian 1, Option 81C systems for over three thousand users.

2Performed adds/moves and changes Networking/Integrating Nortel Option 81C switches between sites, using T1

Circuits for 4-digits dialing

3Support Nortel Symposium, Nortel CallPilot, Octel Voice Mail, Meridian Mail, Nice Logger and CMS for CDR

4Performed Adds/moves and changes on the Nortel Options 11C to 81C

5Install Nortel VoIP phones on Option 81C with 4.0 software.

NextiraOne Communications May 1999 - July 2002 Nortel Engineer

1Worked at Multiple sites performing Adds/moves and changes on Nortel Meridian 1 switches and Option 11C to 81C

2Install and Repair T1’s, Circuits, (DTI/PRI) and ISDN.

3Performed software changes on Octel, Call Pilot, Meridian Mail and Meridian Max for ACD Queue and ACD phones

in a call center.

Williams Communications April 1997 - May 1999 Field

Service Technician

1Installation, Moves adds and Changes, Trouble and Repairs on Nortel Meridian1 switches - Option 11C to 81C

2Installation and repairs on T1 Circuits DTI /PRI and ISDN

3Software changes on Symposium, CallPilot, Octel and Meridian Mail, Voice Mail in call centers and Banking

industry

Nortel Northern Telecom Feb 1995 - April 1997 Field

Service Technician

1New C.S.O, Installations, Adds/Moves and changes

2Trouble and Repairs on the Nortel Meridian switches Option 11C to 81C

3Software changes Meridian mail

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