Customer Technician

Objective

A POSITION INCORPORATING TECHNICAL SKILLS WITH AN OPPORTUNITY FOR ADVANCEMENT.

EXPERIENCE

**** - ******* **** ***********, ***** Mount, NC

Customer Advocate - Fulfilling mail order prescriptions.

2010-2010 Manpower, Rocky Mount, NC

Staffing Specialist - Assisting with answering calls, entering information

into

LexiusNexus, payroll, filing and various other office duties.

2009- 2013 QVC, Rocky Mount, NC

Out Bound Processor - Process and package customer orders and resends.

2005-2010 CenturyLink, Tarboro, NC

Customer Specialties - Handling call flow, maintaining customer

satisfaction, trouble shooting to resolve customer issues, and maintaining

customer retention.

Kiddie Aerospace, Wilson, NC

Assembly Technician - Building and welding sensors for aircrafts. Making

sure that the sensors are the correct fit for the aircraft.

2003-2004 Rocky Mount Family Medical Center, Rocky Mount, NC

Appointment Secretary - Filing dictations for physicians, patient

scheduling, printing and updating the daily appointment schedule for

physicians.

Honeywell, Rocky Mount, NC

Assembly & Test Technician - Built and tested fuel controls ranging from

the M1 Tank Control, the F404 gas generator, and augmenter controls.

Assisted in the service pack area with packing and shipping parts, and

verified orders in the system that had just been shipped.

Education

Nash Community College - Pending

Graduation

Rocky Mount Senior High - 1982

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