Customer Service Assistant

Kimberly Gonzalez

*** ******* ****,

MUNDELEIN, ILLINOIS 60060

HOME PHONE 224-***-**** 1. ***********@****.***

TO OBTAIN A POSITION IN A PROGRESSIVE ORGANIZATION THAT ALLOWS

OPPORTUNITY FOR GROWTH BASED ON PERFORMANCE AND CAREER

EXPERIENCE.

Dental Assistant

Medical and Dental terminology

Highly organized, efficient, typing 30 wpm

Excellent written and verbal communication skills

Knowledge of Microsoft Office Suites, Word, Excel, Outlook

Central Higgins Dental Group 8/2006- 2/2008

Chicago, IL

Dental Assistant/Receptionist

< Assist Dentist with treatment of patients.

< Take patient x-rays, which included full-mouth, and panoramic x-

rays.

< Knowledge of dental materials consisting of preparation of

treatment trays and mixing treatment materials.

< Lab work pouring up impressions taken on patients.

< Made wax rims for wax try-ins.

< Articulation of models.

< Knowledge of endodontic and periodontal procedures.

< Oral surgery, knowledge of all surgical procedures, i.e.

alvoplasty simple extractions and surgical extractions with

included suctioning and retracting of soft tissues.

< Responsible for monitoring patient's blood pressure, and taking

medical history and being able to assess the situation with the

doctor to determine the best treatment for the patient.

< Clerical duties entail, inputting patients treatments, and pre-

op appointments and O.R. requests.

< Data entry of monthly surgical procedures and ordering of

supplies.

U-Haul

4/2005- 7/2006 Evanston, IL

Customer Service Associate II

< Assisted customers with purchases, answered phones, made truck

rental reservations, visually inspected returned trucks and

provided effective customer service.

Amundsen High School Graduated 2002

Chicago, IL

Illinois School of Health Careers Graduated 2005

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CAREER OBJECTIVE

SUMMARY OF QUALIFICATIONS

CAREER HISTORY

EDUCATION

AVAILABLE UPON REQUEST

REFERENCES

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