MAURA ROSADO
**** ********* ***** ***. **. New York, NY 10033. 917-***-****. ***********@*****.***
SUMMARY OF QUALIFICATIONS
Manager with extensive experience supervising the provision of services to clients and providing support to staff. S killed at
building relationships with clients and across organizations with excellent leadership, analytical and strategic abilities.
Resourceful and flexible with the ability to work independently as well as a team member with a solution based focus for
management. Experience using Microsoft Word, Excel, Publisher, PowerPoint and fluent in Spanish.
PROFESSIONAL EXPERIENCE
Research Triangle Institute New York, NY 2013-2014
Field Interviewer/Data Collection
• Achieved weekly expectations of completing data collection cases.
• Administered in-person computer-assisted interview in to collect data for a health and nutrition study.
• Recruited study participants by making face to face contact and phone calls to explain the study and eligibility.
• Scheduled appointments for interviews and for blood draw.
• Set up record files, input information into database and made sure that information collected was correct.
• Collected biomarker examples including, saliva, urine, blood pressure, and physical measurements.
• Completed project documentation, including electronic survey instruments and reporting forms.
• Participated in weekly conferences with supervisor and other field project staff.
Cardinal McCloskey Community Services Bronx, NY 2012-2013
Health Care Integrator Supervisor
• Monitored the provision of health and mental health related services to children diagnosed as medically fragile,
emotionally disturbed and developmentally delayed.
• Liaised between city, stated and quality management staff to ensure the timely provision of services to families and
compliance with program mandates.
• Ensured that realistic goals and interventions were put in place to achieve progress goals.
• Followed management procedures for gathering information to complete internal and external audits and reviews.
• Secured that deadlines and program productivity standards were met.
• Reviewed Medicaid Waiver Services applications and gathered information for billing process.
• Conducted monthly staff meetings to discuss trends and challenges to service provision.
• Trained new employees on learning the components of their position.
Supportive Children Advocacy Network of New York Bronx, NY 2010-2012
Unit Supervisor
• Managed the day-to-day activities of a unit of workers providing services to families with history of substance abuse,
mental health diagnoses and involvement with the Administration for Children’s Services.
• Collaborated with the program director to ensure that benchmarks and monthly program goals were met.
• Procured successful program compliance with internal protocols and city regulations.
• Collected and input information into data base.
• Compiled monthly statistics and information related to services provided to family.
• Performed file and record reviews for appropriateness and accurate documentation.
• Assisted staff members through group and individual conferences in examining cases challengers and in making
decision to better meet their clients’ needs.
• Attended meetings with service providers such as, school, shelters and hospital staff to coordinate services for clients.
• Designed tools and strategies to meet deadlines and accomplish unit goals.
• Worked in conjunction with other communities and city agencies in order secure services for children and families.
MAURA ROSADO
1320 Riverside Drive Apt. 4M. New York, NY 10033. 917-***-****. ***********@*****.***
The Lower East Side Family Union Forest Hills, NY 2008 -
2010
Supervisor/Case Planner
• Provided weekly individual and family counseling to children and parents.
• Ensured that families received needed educational, health and other community services.
• Supervised and managed a group of workers in meeting the needs of children and families.
• Advocated for families’ needs for housing, educational, health and other needed services.
• Monitored that all necessary deadlines for submitting work were met on time.
• Maintained documentation of case assessment, and progress with service goals.
• Prepared a variety of weekly and monthly reports for administrative reviews.
• Compiled monthly statistics of services provided to families.
EDUCATION
The College of New Rochelle New Rochelle, NY
Bachelor of Arts in Psychology