Customer Service Management

Uma Mahat

*** ******** ***** *****

Apt#****

Houston, TX, 77073

*********@*******.*** 304-***-****

CAREER OBJECTIVE

To obtain a challenging various level of position in management firm with a special interest in

Accounting, management and customer service.

SKILLS & LANGUAGES

MS Word, Excel, PowerPoint and Outlook

English, Hindi, Nepalese

EDUCATION

Associate in Arts, December, 2012

Lone Star College System

North Harris College, Houston, TX

GPA: 3.15/4.0

RELATED COURSEWORK

Intermediate Accounting

Financial Statement Analysis

Financial Management

Entrepreneurship

Micro and Macroeconomics Theory and Applications

Business Speech

Experiences

Nippon Express USA 09/07/2013 - 02/07/2014

Job Duties:

Took care of branch account payable & receivable

Maintainance of account code balance

Filing the invoices forwarded from other branch

Issued manual checks on daily basis

Classified account code on every account payable

Breakdown invoices from other departments

Invoice correction

Make transfer slip as per required

Mail distribution

Reception

Check and maintain several account code balances

Made the check report to submit to the main branch

Other administrative and clerical work assigned by the management.

Sam’s Food Present

Job Details:

Handle cash in every closings and print out the daily reports

Order all the groceries

Help as a cashier

Do all the paperworks in the office

CUSTOMER REPRESENTATIVE 01/2012- 12/2012

King Fuels Houston, TX

Job details:

Interacting with the customers on a daily basis.

Handling the cash, credit and check sales by keeping record of each transaction with accuracy.

Answering telephone calls and customer concerns and making the appropriate transfer if needed.

Provide service information to assist customers in making a decision about a product to purchase.

ACCOUNTING CLERK

03/2011-01/2012

Sam’s Food Mart Houston, TX

Job details:

Create invoices, budget report and purchase order

Verifies and posts details of business transactions, such as funds received and disbursed, and totals

accounts

Reconcile bank statement

Prepare and process accounts payable checks, wire transfers and ACH payments

Correspond with vendors and respond to inquiries

Accounting Assistant 04/2007 - 06/2008

Kopcke Global Trading Kabul, Afghanistan

Job details:

Create invoices and purchase order

Data Entry

Clerical assistance

Correspond with vendors and respond to inquiries

Filing and ordering

Handle account payable and account receivable

Prepare the salaries for the employees

Prepare the packing lists, photocopies and faxes

Prepare the schedules for the delivery

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