Registered Nurse Management
Resume:
KIMBERLY L CARPENTER
Katy, Texas 77449
*******@*****.***
HUMAN RESOURCES – EMPLOYEE RELATIONS PROFESSIONAL
With an MBA focused on HR Management, I have over 15 years of employee relations
experience. A diverse skill set spanning conflict resolution, research, law application,
workman’s compensation, unemployment, FMLA, onboarding, recruitment, labor and
negotiations.
CAREER PROGRESSION
Employment Program Representative
02/1998 –06/2013
Employment Development Department
San Bernardino, CA
• Determine eligibility for unemployment insurance claims
• File and process appeal requests for unemployment insurance claims
• Conduct eligibility interviews
• Research all relevant facts through employer and other contacts and claimant's
statement
• Interpret and apply laws, policies and decisions to avoid and resolve conflict
• SharePoint use as an intranet portal and shared collaboration environment, track
and retrieve documents
Working closely with departments, increasingly in a consultancy role,
•
assisting line managers to understand and implement policies and
procedures; promoting equality and diversity as part of the culture of the
organization; liaising with a wide range of people involved in policy areas
such as staff performance and health and safety; recruiting staff this
includes developing job descriptions and person specifications, preparing
job adverts, checking application forms, shortlisting, interviewing and
selecting candidates; developing and implementing policies on issues such
as working conditions, performance management, equal opportunities,
disciplinary procedures and absence management; preparing staff
handbooks; advising on pay and other remuneration issues, including
promotion and benefits; undertaking regular salary reviews; negotiating with
staff and their representatives (for example, trade union officials) on issues
relating to pay and conditions; administering payroll and maintaining
employee records; interpreting and advising on employment law; dealing
with grievances and implementing disciplinary procedures; developing with
line managers HR planning strategies which consider immediate and long
term staff requirements; planning, and sometimes delivering, training,
including inductions for new staff; analyzing training needs in conjunction
with departmental managers.
Medication Primary/Group Counselor
06/1995 – 02/1998
Olive Crest Treatment Centers
Riverside, CA
• Assisted in the care and treatment of juvenile residents within the confines of a
licensed treatment facility
• Duties included overseeing the welfare and assisted living programs of individuals
within the juvenile court system
• Administered medication under the direction of a California Registered Nurse
EDUCATION
Master of Business Administration
07/2008
American InterContinental University
Hoffman Estates, IL
Concentration: Human Resource Management
Coursework:
•
Economics for the Global Manager
•
Global Financial Management
•
Business Research for Decision Making
•
Leadership and Ethics for Managers
•
Strategic Management
•
A Managerial Approach to Marketing
•
Human Resource Strategy
•
Employment Law
•
Bachelor of Arts in Sociology
12/2005
California State University
San Bernardino, CA
SKILLS
Microsoft Office – Word, PowerPoint, Excel Conflict Resolutions …
SharePoint Data Management, Government Industry Compliance, File Management,
Intranet Portals
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