Customer Service Technician

amanda wadsley

*** * ****** **. #*, Covina CA ***23

C: 626-***-****

************@*****.***

Professional Summary

Certified Phlebotomy Technician 1

Highly skilled career professional with practical experience in

hospital, home health, and primary care environments

Experienced in venipuncture on adults, pediatrics, micro

collections on infants as well as blood cultures, finger and heel

sticks.

Data entry, specimen processing and communication with

patient-focused care

Strong work ethic

Excellent quantitative skills in customer service and patient

satisfaction

Proficiency in phlebotomy techniques and medical/laboratory

terminology.

Extremely computer literate and computer savvy. Typing and word

processing skills managing heavy daily patient volume including

telephone triage, appointment scheduling, and patient referral.

Proficient in all documentation/record maintenance/paperwork to

ensure accuracy and patient confidentiality abiding by HIPPA

regulations

CREDENTIALS

Medical Coordinator/ Phlebotomist

Server/ Trainer

Server

Data Collection Specialist

Lifeguard

EDUCATION

Certified Phlebotomy Technician I/ CPT1

Universal Schools & Colleges of Health and Human Services/ US

Colleges/ Montclair, California

vOLUNTEER

San Gabriel Valley Perinatal Group, San Gabriel Valley, California 2013-

2014

LabCorp/Internship/ Apple Valley, California 2013

References upon request

Contact this candidate