Jeff Slack
Las Vegas, NV ****7
e-mail: ****************@*****.***
Sales & Customer Service - Marketing - Floor Manager - Team Leader -
Call Center
Professional Summary:
Proficient in Microsoft Windows applications.
Over 10 years Las Vegas experience in Las Vegas Sales, Telemarketing, and Management.
Proven leader as a TO Floor Manager and Sales Agent.
More than 20 years experience of exceptional Sales and Customer Service skills in person and on phones.
Recent LV Experience:
Somerpointe Realty, LLC
Outbound Telemarketing Specialist - FT
- Averaged 120 outbound calls per day to existing customers selling minvacs
- February 2014 had highest VPG (volume per guest) rating
EnergyPros
Inbound / Outbound Appointment Setter and Phone sales FT
- Selling and solidifying appointments for state of the art 3-Pain Windows, backed by J.D. Power & Associates. (Operating Manager Jason Janes)
Diamond Resorts
Inbound/Outbound Sales Agent for mini vacation sales FT
2003 to 2008: Consolidated Resorts
Call Center Sales Agent promoted to TO (turnover) Floor Manager FT
- Marketing vacation ownership packages.
- Inbound and outbound sales (1st year.)
TO Manager responsibilities included:
- Assisted sales agents on floor by closing deals.
- Trained new phone agents in marketing skills and closing techniques.
- Communicated with key decision makers to secure timeshare tours/dates.
- Assisted General Manager with reports / training.
Additional Experience: Rent Pros: Inbound Call Center Rental Agent (1996-98)
Hooked On Phonics: Inbound Call Center Rep (salaried; highest paid agent from 1990-1994)
Education: Pacific Christian College, Fullerton California --
Associate Degree in Theology
Rice Lake High School; Rice Lake, Wisconsin -- Diploma