GEMMA MILLER, RN, BSN
*** **** ******* **. *********, PA 17601
717-***-****• *****.*********@*****.***
OBJECTIVE
Registered Nurse/Registered Nurse Assessment Coordinator seeking a position where, I will
utilize my organizational skills, keen and encouraging leadership abilities, professionalism and
tactfulness, 15 years of registered nursing experience and training to effectively and efficiently
represent the facility and serve the staff, patients, and families.
EXPERIENCE
RNAC: Conestoga View Nursing and Rehabilitation 2013-2012
Accurately, thoroughly, and promptly completed the MDS assessments. Identified changes in the level of resident’s care
and based on the changes, revised and prioritized the completion of assessments based on the RUG that could be
obtained and therefore increasing the CMI for the facility. Researched and procured data from various patient records as
well as interviews of residents, families, and staff to initiate the most detailed and accurate plan of care for the resident.
Lead an interdisciplinary team and acted as a liaison and moderator between families and the team during the Resident
Care Conferences. Provided the ADNS and other IDT members with a summary of the discussion occurring during the
RCCs. Mentored, educated, and reviewed with individual staff and nursing units in the use of software used to complete
patient UDA assessments, updating and revising care plans, as well as during significant changes in the level of patient
care as dictated by the federal and state regulations/requirements. Monitored and oversaw the completion of the
state/federal required MDS within the appropriate time frames. Completed MA 51 applications, MA 103’s, Medicare
certifications, punctually and appropriately as outlined by federal and state rules and regulations. Provided support to unit
staff with any unit matters as indicated. Collaborated with IDT and auxiliary staff to furnish information requested by UMR
and other federal and state agencies. Lobbied and interacted with insurance representatives on behalf of residents in an
effort to assist in securing continued coverage for the resident.
RN SUPERVISOR/CHARGE NURSE: 2012-1997
HCR Manor Care South York, Harrison Senior Living, Suburban Woods, Pembroke
Oversaw the nursing process of a staff of 12 healthcare professionals. Managed the delivery of care
to a population of 149 geriatric residents, using the nursing practice as dictated by professional
licensure of the state of PA. Directly reported changes in resident’s status to PCP assigned to care of
the resident. Utilized data accumulated through assessment as dictated by professional standards of
practice. Implemented orders received by PCP. Evaluated resident’s responses to plan of care with
revision and further follow through when deemed necessary. Communicated with administrator, DON,
ADON, and other management professionals when situations presented themselves appropriate with
clear, concise, and professional demeanor and conduct. Facilitated and performed a daily audit of the
delivery of care on every unit and documented on a supervisory communication report any data
missed on admission, any follow-through or documentation missed on incident reports and
consultations, and any aspects of care that were not followed up on during the day. Daily audits of
care delivered over a 24 hour period to facilitate continuity of care. Addressed staffing issues. Daily
audit of plan of care over a 24 hour period and reported follow through missed in an effort to improve
the quality of patient care as well as to maintain continuity between the shifts. Short foray in quality
assurance audits including hospice, enteral feeds, Foley catheters, and adaptive equipment. Liaison
between human resources and employees. Advocated for staff when appropriate. Able to coordinate
staff to maintain proper resident/staff ratios. Identified as a leader known to step in and perform hands
on patient care when necessary. Acted in a staffing capacity when call outs occur to ensure
proceeding shift has proper ratios to deliver quality care.
EDUCATION
RN, BSN, West Chester University, West Chester, PA
Diploma, Coatesville Area Senior High school, Coatesville, PA
References Available Upon Request