Maintenance Customer Service

JOHN R. TAYLOR

***** **** ******** ***** #***, Winter Garden, FL 34787 404-***-**** ***.*******@*****.***

DEDICATION LEADERSHIP RESULTS

Accomplished and results-driven self-starter with 20 years of broad based experience encompassing welding, electrical,

plumbing, carpentry, and troubleshooting diagnostics of mechanic, electrical, PLC, controller and hydraulic systems and

equipment. Strong interpersonal skills, proficient in fostering positive professional relationships and communicating

effectively at all levels. Reliable team player with demonstrated ability to succeed in dynamic environments, and effectively

manage multiple tasks. Seeking to utilize experience and exceptional work ethic in an organization that values

dedication and results.

AREAS OF EXPERTISE

Managing Facilities / Maintenance Operations ● Inventory & Supplies Management

Preventative Maintenance ● Strong Mechanical Acumen ● Construction, Plumbing & Electricity

Excellent Communication ● Time & Schedule Management ● Leadership & Team Development / Training

Analysis & Decision Making ● Organization & Planning ● Problem Solving ● Collaboration & Teamwork

ADDITIONAL KEY SKILLS

Adept in troubleshooting, estimating, scheduling, and completing required maintenance issues in a timely manner.

Varied and extensive maintenance and troubleshooting diagnostics experience including welding, electrical, plumbing,

carpentry, and electro-mechanical equipment. Some experience in HVAC and refrigeration.

Knowledge of various systems including PLCs, controllers, hydraulic and pneumatic operations/equipment.

Ability to read various blue-prints, schematics, and rough drawings with accuracy and attention to detail.

Extensive welding skills including various metals and different degrees of welding conditions and environments.

Broad computer proficiency including Microsoft Office Suite (Word and Excel).

PROFESSIONAL EXPERIENCE

ROEHL TRANSPORTATION, Marshfield, WI, 2011-2014

OTR Truck Driver

Leveraged proficiency in the in-cab computer QualComm system for records, tracking, and communication to ensure

daily goals and objectives were achieved. Ensured accurate and complete driver route and fuel logs.

Recruited into and completed the Driver Trainer’s course.

Key Achievements:

Successfully provided leadership and training of new truck drivers on driving safety, how to maintain records in

compliance with Roehl and Federal regulations, proper customer service, and how to minimize costs.

Achieved success in picking up and delivering assigned goods to their destination throughout the mid-west and east

coast of the United States. Progressed through employment from a company driver to driver trainer.

ETI OF GEORGIA (Assigned to Cubic), Atlanta, GA, 2009-2011

Field Service Technician

Troubleshot, diagnosed and repaired electronic ticket vending machines, electronic fare gates, electronic service

terminals, and electronic parking control gates for Metro Atlanta Rapid Transit Authority (MARTA).

Utilized maintenance program via handheld terminal for entering inspection trouble calls, preventive maintenance and

receiving dispatched equipment down calls.

Key Achievement:

Successfully implemented inventory control and tracking program to reduce company costs.

SIX FLAGS OVER GEORGIA, Austell, GA, 2009

Security Supervisor

Coordinated and completed shift schedules for 28 employees and provided team leadership.

JOHN R. TAYLOR - PAGE 2 OF 2

Completed required reports, summaries, and shift documentation in a timely, accurate and complete manner.

Ensured officers were properly trained and competent; protected property from theft, fire, and willful damage.

Performed perimeter checks, safety measure (locks, gates, equipment, etc.) checks, and proactive evaluation of safety

procedures and equipment.

METRO MATERIALS, INC., Doraville, GA, 2000-2008

Maintenance Foreman/Welder

Oversaw all aspects of maintenance repair throughout four asphalt plants including: scheduling, preventive maintenance,

safety training and required downtime scheduling with production for necessary repairs and upgrades to plants.

Ensured all repairs, upgrades and replacements are performed in a budget conscious manner to prevent unnecessary

downtime and company cost.

Oversaw logs/records of maintenance and training for all plants.

Key Achievements:

Acknowledged for excellence in performing troubleshooting, diagnosis and completion of mechanical and electrical

system repairs throughout all plants and control tower systems.

Oversaw maintenance of four asphalt plants spread throughout the Metro Atlanta area.

Envisioned and implemented a preventive maintenance plan for all four plants, which reduced production down-time by

50%.

Implemented an inventory management control system in which costs were slashed by reducing the number of duplicate

and lost parts purchased.

21ST CENTURY CONTAINERS, Atlanta, GA, 1996-2000

Welding Shop Foreman

Oversaw timely production of racks, presses and fixtures for injection molding facility.

Coordinated with production department for repairs, preventative maintenance and upgrades on electrical and molding

press equipment.

Reviewed blue prints and scheduled new design projects. Built prototypes for engineering review and design

configuration/changes.

Prior Experience:

Welder/Layout Foreman, FULGHAM INDUSTRIES, Wadley, GA 1995-1996

Assistant Supervisor/Welding Department, ALLIED GARY SAFE, Waynesboro, GA 1992-1995

CERTIFICATIONS

Commercial Drivers License Class A CDL (2011-Present); Tanker Endorsement;

Hazardous Material Endorsement

Certified Welder Mig Grade 6; Certified Welder Stick Grade 6; Certified Welder (Certification Expired)

VOLUNTEER ACTIVITIES

Investigative Coordinator, Fulton County Drug Court, FULTON COUNTY SHERIFF’S DEPARTMENT, 2009

Ensured safety of clients, staff, and visitors on property; Established and maintained filing system for security, warrant

issuance and withdrawal; handled termination and sanction court orders.

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