Staff Management

James F Allen

**** **** **** ****, *******, GA, *0102

Home: 706-***-**** - Cell: 404-***-****: *************@*****.***

Professional Summary

Sharp and resourceful recruiting professional with 10+ years of experience in strategic planning, budget management,

and staff supervision in a healthcare setting. Excel at evaluating client needs and coordinating staff placements in

collaboration with multiple departments and teams. Skilled communicator who builds genuine and positive rapport with

clients and professionals at all levels of the organization.

Education

Argosy University – Atlanta, GA

Bachelor of Science in Business Administration in Healthcare Management, GPA 4.0

Masters of Business Administrator in Management, anticipated graduation Fall 2014

Core Qualifications

Project management Interviewing and hiring

Strategic planning Staff retention

Staff training and development Workflow planning

Customer needs assessments Budget management

Experience

Admission Coordinator

August 2012 to Present

Argosy University – Atlanta, GA

• Identifies and recruits students for Argosy University

• Works cooperatively to provide appropriate data for purposes of reporting, institutional

research, and institutional effectiveness.

• Evaluates student transcripts for placement, as required.

• Contributes to a safe educational and working environment by participating in all drills,

training, and being prepared to take action should a health or safety emergency occur.

• Maintains confidentiality of information exposed to in the course of business regarding

students, supervisors or other employees.

Healthcare Administrator

October 2001 to July 2012

Accord Services – Marietta, GA

Managed administrative, operational, and financial functions of the staffing and recruitment department.

Worked closely with the heads of the nursing and billing departments on budget planning and staff placements.

Managed the work of 25 internal staff and 250 external nursing staff, including LPNs, RNs, and CNAs.

Screened and vetted all nurse candidates during the hiring process, including verifying credentials and making

final hiring decisions.

Developed and posted job descriptions for both internal and external staff positions and interviewed and

evaluated candidates.

Drafted guidelines for the $20,000 department budget and monitored expenditures throughout the year.

Analyzed the organization's financial performance metrics, drafted weekly reports, and submitted to both

the President and Director of Clinical Services to outline recruitment and budgetary needs.

Directed staff evaluations, coordinating performance reviews and soliciting employee feedback.

Oversaw staff needs and prepared orientation classes to support onboarding for new hires.

Coached and mentored staff members, including supporting them in developing their own professional

development goals and performance targets.

Coordinated staff meetings and addressed and resolved all staff and clients complaints.

James F Allen Page 2

Senior Recruiter

August 1998 to September 2001

Maxim Healthcare - Atlanta, GA

Managed the Recruitment Department, supervising the work of 5 direct reports.

Represented the company at career fairs and visited colleges and universities to advertise open staff

positions and recruit nursing candidates.

Collaborated with agency recruiters to process appropriate staff placements based on nurses' credentials

and background.

Analyzed customers staffing needs and adapted recruitment strategy and efforts in response to changes

in demand.

Recruited and hired 25-50 nursing staff, and 15-20 new recruiters each month.

Utilized central database to store staff and client information.

Drafted job postings and posted on top job boards to attract nursing candidates.

Completed 20+ cold calls per week to potential clients and coordinated new client meetings with

account managers.

Healthcare Recruiter

May 1996 - August 1998

Maxim Healthcare – Atlanta, GA

Recruited and hired 50-100 nursing candidates per month.

Worked closely with the Nursing Department to process hiring decisions and screen candidates based

on staffing needs.

Built strong and positive rapport with company clients and nursing staff to facilitate efficient and effective

staff placements and to support overall organizational goals.

Placed 5-10 cold calls each week to foster relationships with potential new clients and to support the work

of account managers.

Drafted comprehensive job descriptions and posted them on job boards as well as distributing them at

recruiting events and career fairs.

Professional Affiliations

Sigma Beta Delta International Business Honor Society - 2012.

Technical Skills

Microsoft Office Suite, Mac OS X Snow Leopard, Keynote, Page, Safari, Internet Explorer, Outlook, CareKeeper,

Generation, dBase Management, Windows XP, Windows NT, Windows Me, Windows 2000, Mac 0SX, Mac OS 8.6.

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