Carla C. Griffin
Memphis, Tennessee 38141
Phone: 1-901-***-****
E-mail: *********@*****.***
Dear Employer:
If you are looking for an experienced Office Manager/Human Resource Office Professional who can handle the day-to-day details necessary to keep an operation running smoothly, then we have a good reason to meet. I am actively seeking an opportunity in a demanding and fast paced office environment that will contribute to my professional growth and allow me to employ the multitude of skills and vast knowledge that I’ve acquired over my 9 years of experience in the human resources and office administration field.
The bulk of my past career experience consists of supporting regional corporations by working as a human resources assistant/office manager and handling various tasks, including payroll, new hire paperwork, and orientation leadership. I have also served as an assistant and group coordinator for many professional associations and divisions.
If my abilities meet the needs of your organization, I would welcome the opportunity to discuss my past achievements and possibility for future contributions to your corporation. I am certain I would prove to be a valuable asset to your company.
Thank you for your time and consideration.
Sincerely,
Carla C. Griffin
Carla C. Griffin
5293 Oak Court Cove North
Memphis, Tennessee 38141
Phone: 1-901-***-****
E-mail: *********@*****.***
Summary of Qualifications
Advanced skills in the following applications: Microsoft Word, Microsoft Excel, Microsoft Access,
Microsoft PowerPoint, Microsoft Publisher, WordPerfect
Working knowledge of the ADP system
Working knowledge of medical terminology
Ability to effectively contribute as an individual or member of a team
Proven ability to produce quality deliverables in a time sensitive environment
Proficient in building strategic working relationships
Ability to type 50 words per minute with speed and accuracy
Employment History
February 2014 – Present (Seasonal Project) Benchmark Brands
Human Resource Coordinator
• Contact and conduct phone screenings and interviews to select qualified candidates
• Answer routine inquiries from associates regarding company policies and procedures
• Process invoices and complete routine audits
• Facilitate orientation and ADP trainings for employees
• Support the day-to-day operations of the human resource manager
• Process all new hire paperwork, run background checks, coordinate drug screenings
• Contacted applicants to set up time and dates for interviews and orientations
• Confidentially maintain employee’s information and personnel files
September 2013 – December 2013 (Seasonal) Williams-Sonoma, Inc.
Human Resource Assistant
• Contacted and conduct phone pre-screenings for over 2,000 seasonal applicants to determine qualifications
• Assisted with employee relations and keep up-to-date with employee safety regulations
• Received, input, and tracked applicant information in a database
• Performed and provided assistance with new hire orientation with 30-40 new hires per class
• Supported the day-to-day operations of the human resource manager and director
• Processed all new hire paperwork, ran background checks, coordinated drug screenings
• Contacted applicants to set up time and dates for interviews and orientations
• Confidentially maintain employee’s information and personnel files
• Checked employee timecards for accuracy and distribute out payroll checks to the departments
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November 2011 - August 2013 MassTech Inc.
Office Manager/Dispatch Operator
• Assisted CEO in problem solving, project planning, and development of necessary strategic goals and objectives
• Organized travel arrangements, responded to internal and external correspondence, and served as a primary information resource regarding company policies and procedures
• Called applicants to set up time and dates for interviews, orientations, and truck inspections
• Processed all new hire paperwork, ran background checks, coordinated drug screenings
• Developed orientation content for new hires and administered new hire training
July 2005 - November 2011 Phoenix Homes of TN/Omni Visions
Divisional Office Manager
• Assisted Divisional Treatment Administrator and Regional State Director in problem solving, project planning, and development of necessary strategic goals and objectives
• Managed all aspects of the document repository and retrieval system
• Performed routine analysis in the processing of data for corporate reports
• Prepared ledgers for financial reporting systems on a weekly basis
• Managed petty cash and corporate credit card requests, along with consolidating and arranging for the reimbursement of expense reports
• Coordinated meetings and customer events by preparing meeting agenda packets and transcribing minutes
• Processed all new hire employee paperwork, ran background checks, and coordinated orientation for all new hires
Educational Background
University of Memphis Prospective Graduation Year 2014
Human Resources Leadership Master of Professional Studies
Strayer University Graduation Year 2010 Human Resources Bachelor of Business Administration
Holmes Community College Graduation Year 1998
Office System Technology Associate in Applied Science
Certifications, Trainings, and Special Awards Received
1998 Phi Beta Lambda, Secretary
2007 In-dispensable Administrative Assistant Training
2009 Office Manager of the Year
2010 SHRM – Society for Human Resources Management
2011 M-PACT Memphis
2012 TN Department of Human Services Volunteer Support Committee
2012 Certified in CPR and First Aide
2013 United Way Campaign Leader
Superior References and Letters of Recommendation Available Upon Request
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