Manager Management

Brenda Sieben

*** ******* ******, *** ** Phone: 781-***-****

Whitman, MA 02382 ****************@*****.***

Executive Summary

Experienced manager successful in building and motivating diverse teams, cultivating an

environment of teamwork, managing change, and bringing enthusiasm to the workplace. Driven

to continuously streamline and improve processes and seek efficiencies.

Core Qualifications

•

• Change management • Self-starter

• Strong communication skills • Coaching/mentoring employees

• Problem solving • Strong interpersonal skills

• Consistently meets deadlines • Goal-oriented

•

Professional Experience

MERCER (formerly Putnam Investments) 2002-2013

Manager/Senior Manager (2006-2013)

Lead team of 16 professionals through annual Form 5500 preparation and annual compliance

testing while adhering to strict regulatory mandates and deadlines.

• Established and maintained an environment of teamwork with operations colleagues

which transformed the perception of the department from one of the least respected

support groups to one of the most respected.

• Empowered and engaged team members which significantly improved morale. Created

and maintained an environment of teamwork which led to increased productivity.

• Consistently met regulatory deadlines avoiding financial penalties for both plan sponsors

and the company.

• Implemented Plan Sponsor fee disclosure requirements while simultaneously

implementing a new on-line delivery system of Form 5500 to clients.

• Transitioned 90% of Form 5500 preparation to off-shore shared-services team.

Established and maintained positive relationship with off-shore team members.

• Chaired 2 committees which streamlined and improved internal processes and increased

client satisfaction.

• Reduced internal compliance testing re-work by 95%.

Project Leader 2002-2006

• Managed annual department projects including updates to the Compliance Manual,

annual client mailing and company intranet content review and updates.

• Coordinated and presented department skills training throughout the year.

• Prepared and presented annual Client Services annual compliance training.

Brenda Sieben 781-***-**** Page 2

• Conducted reviews of department processes to streamline and gain efficiencies.

• Assisted with annual compliance testing and Form 5500 preparation during peak times.

Additional Relevant Experience

Senior Compliance Specialist

State Street Research and Management Company – Boston, MA

Responsible for daily plan administration for 14 clients, performing peer review of all annual

compliance testing and Form 5500 preparation performed by other specialists, performing plan

document fit reviews for all incoming clients and managing conversion conference calls.

Plan Administrator

Tofias, Fleischman & Shapiro – Cambridge, MA

Responsible for daily plan administration for 20 clients including loan processing, annual

compliance testing, Form 5500 preparation, annual projections and participant statement

preparation.

Team Leader

Putnam Investments – Andover, MA

Supervise 6 Analysts who provide annual compliance testing and Form 5500 preparation for 1000

small to mid-size clients. Train, motivate and support team. Participate in client conference calls.

Build and maintain relationships with operations team. Deliver compliance testing training to

approximately 400 operations colleagues annually.

Education

Mass Bay Community College

Certificate in Human Resource Management

Pending - May 2014

Mt. Ida College

Paralegal Studies

Associate of Applied Arts, Magna Cum Laude

Stonehill College

Additional coursework in Business Administration

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