Sales Customer Service
Resume:
OBJECTIVE: Seeking a full-time position where my skills can be utilized to
implement and learn strategies to enhance work productivity, create
successful performance outcomes, strengthen team membership, and improve
the company's revenue.
SKILLS PROFILE:
Performance-driven professional with work experience in facilitating
support services and office management.
Educated in marketing, planning, and communication strategy development.
Fast learner with strong ethics, solid leadership experience, superior
networking skills, and work experience.
Effective writing and verbal skills including the ability to do so in a
concise manner, even when working on highly complex issues that may include
a variety of people.
Skilled in project coordination and time management skills.
Proficient with a vast array of programming languages, concepts and
technologies, including: Microsoft Excel, Outlook, PowerPoint, Word,
Business Computer Information Systems, Network Fundamentals, Intermediate
Automotive Technology, and posses advance typing skills.
EXPERIENCE
ACADEMY DISTRIBUTION CENTER July 2013-Mar 2014
Footwear Stocker
Processed inventory by loading, unloading, receiving, stocking, inventoried
merchandise.
Maintained a safe and clean working environment to meet and maintain
Occupational Safety and Health Administration (OSHA) federal regulations.
Developed effective working relationships with team members to encourage
team membership and increase work productivity.
Coordinated and assembled public events for a variety of companies to
optimize respective product sales and marketing strategies.
Conducted activities to facilitate the promotion and purchase of products.
Ensured high levels of customer satisfaction while boosting repeated sales
retention levels.
HARRIS COUNTY TOLL ROAD AUTHORITY
Administration Services/Internship
June 2012 - August 2012
Research and analyze information to increase revenue.
Forecast financial budget objectives based upon overall figures and
financial trends.
Managed large data sets, maintained fiscal records, and tracked customer
satisfaction.
Conducted financial research and organized research that provided upper
management with financial trends, short falls, and performance outcomes.
Provided leadership and special project development to aid upper management
in promoting growth of new and existing financial accounts.
Performed data analysis to identify ways to improve fiscal accountability
and accuracy of financial reports submitted to upper manager to strengthen
financial forecasting.
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N-LINE CHIROPRACTIC CARE, P.A./Dr. SHARON JOUBERT-GILBERT
Administrative/Internship
May 2011 - June 2012
Medical billing and coding to maximize reimbursement rates and optimize
revenue.
Collect and organized data to enhance fiscal tracking, accountability, and
monitoring system for daily, monthly, quarterly, and annual financial
reports.
Explained and demonstrated how to use the Iphone's technology to the
customer.
Developed a loyal customer base by ensuring outstanding customer service
with the ultimate goal to improving sales and meeting sale projections.
Effectively addressed and resolved customer issues utilizing problem-
solving skills.
Manage budgeting procedures to accurately manage revenue/cash flow related
to special fund raisers.
TARGET
Sales Associate
June 2011 - July 2013
Processed line of credit applications; data entry information onto program
Developed a loyal customer base by ensuring outstanding customer service
with the
ultimate goal to improving sales and meeting sale projects.
Coordinated with other sales team members to effectively service customers
and meet departmental sales goals.
Generated additional revenues utilizing thorough product knowledge and
friendly sales techniques.
Assisted and coordinated various market events to sale products via public
events.
Supported the Financial Planning Manager to design, develop and execute
both internal and external marketing strategies to support the overall
financial goals of the organization.
OFFICE DEPOT
Sales Associate/Stocker/Cashier
Feb. 2008 - June 2011
Maintained stockroom to meet and maintain Occupational Safety and Health
Administration federal regulations.
Ensured/planned inventory: laptops, desks, chairs, and other merchandise.
Coordinated with other sales team members to effectively service customers
and meet departmental sales goals.
Generated additional revenues utilizing thorough product knowledge and
friendly sales techniques.
Assisted and coordinated various market events to sale products via public
events.
EDUCATION
Texas Southern University
Houston, TX
Bachelor of Arts in Business Administration, 2013
Arthur Miller Career Center
Kathy, TX Business Computer Information
Systems/Auto Technology, 2007
REFERNCES AVAILABLE UPON REQUEST
Contact this candidate