Customer Service Real Estate

Edwin Pabon

* ******* ****, **********, ** *****

Phone 845-***-**** Mobile: 845-***-**** E-mail:***************@***.***

SUMMARY OF QUALIFICATIONS

Bilingual (Spanish) Leadership Skills Property Management

Presentations Counseling MS Word MS PowerPoint MS Office MS Outlook MS Excel

PROFESSIONAL WORK EXPERIENCE

Customer Service Rep: 2013-2014 Suburban Propane, Kingston, NY

Help Customer with their accounts and services.

Set up service call for the customer.

Set up new accounts.

Volunteer/Office Support: 2012-Present: Community Action Partnership, Red Hook, NY

Helped Clients with their applications for assistance for, Home energy, Weatherization and Food Stamps.

Office support, such as copies, faxes, answer phones.

Helped with food pantry to serve families with their groceries.

Owner / Broker: 1999-Present: Edwin Pabon Real Estate; Staatsburg, NY

Pre-qualified clients for purchase, rental of properties, check credit, character references of the prospective clients.

Developed marketing strategies,

policies, promoting the sales awareness within the corresponding area.

Organized the developing of multifamily homes,

Organized meeting with builders, architects and loan officers for the construction of new projects.

Worked with investors, in seeking to increase their capital investment.

Conducted professional presentations to prospective clients.

Managed and maintained multifamily properties with their appearance and operations, day to day basis.

Created and supplied reports of the properties and maintenance personal to their owners.

Sales/ Rental Agent: 1994–1999 H. Gabriel Real Estate; Bronx, NY

Interviewed prospective clients for rental properties, (condos and co-op apartments)

Handled customer queries, correspondence and phone requests.

Pre-qualified clients for purchase of property.

Handled sales calls and follow ups to pursue and develop new clients/customer.

Claims Representative: 1997-1998 Social Security Administration; New York, NY

Kept up to date with the S.S.A laws and regulations.

Handled customer queries, correspondence and phone requests.

Maintained monthly reports and distributed them on a regular schedule.

Handled various administrative tasks required.

Handled extensive data entry work with accuracy.

Handled various form inputs and printing tasks requiring high levels of efficiency.

Legal Technician: 1994-1995 Executive Office for Immigration Review; New York, NY

Kept computer records and files up to date.

Kept the court room in order. General clerical support for two judges.

Participated in client scheduling and court planning.

Provided legal documents, proceeding and legal letter formulating.

Provided required maintenance to case records.

Appointments up dates, along with migration case decisions.

EDUCATION/ LICENSES/CERTIFICATIONS:

Associates Degree in Paralegal Studies, Bronx Community College

Licensed Real Estate Broker, Since November of 1998

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