Office Manager/Human Resources Manager
Resume:
Brenda J. Miller
************@***.***
Career Objective
Obtain a position where I can maximize my administrative and HR management skills
Summary of Qualifications
Superior leadership, management, and organizational skills
Excellent time management skills
Strong communication and interpersonal skills
Ability to work independently and meet deadlines
Ability to manage and prioritize multiple tasks
Ability to quickly learn new skill sets
Strong MS Office skills including Word, Excel, PowerPoint, Outlook
Career Highlights
NORTHWEST ADMINISTRATORS, INC.
Operations Manager (April 2013 – February 2014)
Responsible for operation of Las Vegas office of benefits administration company
Manage 37 employees, including 30-seat call center
Manage Health & Welfare & Accounting & Eligibility Departments
Assign claims, post money and approve money transfers
Serve as Human Resources Manager
Serve as escalation point for members/clients
ERIC PALACIOS & ASSOCIATES, LTD. - Las Vegas, Nevada
Office Manager/HR Manager (January 2012 - October 2012)
Responsible for daily operations of Firm
Set and enforced policies and procedures for Firm
Managed Accounts Payable using Needles and QuickBooks
Managed full-cycle payroll
Hired, managed, trained, counseled, and supervised staff
Met with clients to resolve complaints and conflicts
LEWIS AND ROCA LLP - Las Vegas, Nevada
Office Manager (September 2008 - February 2011)
Responsible for daily operations of the Las Vegas and Reno offices of the Firm
Performed all HR functions for Las Vegas and Reno offices of the Firm
Recruited, hired, and managed all staff
Developed training programs for staff
Coordinated workflow and ensured that client work was satisfactorily completed
Reviewed and approved all vendor checks
Reviewed, approved and processed staff timesheets
Assisted with trial preparation and other client work as necessary
Brenda J. Miller
Page Two
AOL LLC - Dulles, Virginia
Administrative Manager, Legal Department (October 1998 - May 2008)
Responsible for operations of the global department (200+ employees)
Set and enforced department policies and procedures
Recruited, hired and managed staff in the Office of the General Counsel
Coordinated Attorney/Administrative Assistant reporting relationships
Developed training and advancement programs for staff
Approved CLE and seminar requests
Assigned and coordinated department office space
Consulted with Financial Business Analysts on budgetary issues
Organized and oversaw annual department off-sites and meetings
Served as notary public for the Company.
Acted as Executive Assistant to the General Counsel, while performing above duties
AKIN GUMP STRAUSS HAUER & FELD - Washington, DC
Legal Secretary to Litigation Partner/Corporate Associate (March 1997 - October 1998)
Prepared correspondence and filings for submission to Federal Trade Commission
Prepared complex filings and forms for submission to the SEC
Maintained numerous client files
Arranged travel reservations and prepared expense reports
Acted as liaison between clients and litigation associates
ZUCKERMAN, SPAEDER, GOLDSTEIN, TAYLOR & KOLKER - Washington DC
Legal Secretary to Bankruptcy Partner, Tax Associate, and Assistant to Administrator (May 1991 -
March 1997)
Transcribed heavy dictation and drafted client correspondence
Kept abreast of all bankruptcy rules, formats and software
Maintained numerous and highly-complex bankruptcy files
Assisted with day-to-day administration of firm’s 401(k) Deferred Profit-Sharing Plan
Prepared various tax documents for clients
Acted as liaison to firm employees
Assisted Firm Administrator with daily functions of operating firm
Acted as liaison for firm vendors, and followed through on completion of projects
Handled many confidential employee matters in Administrator’s absence
Scheduled back-up for secretaries and receptionists
Scheduled Monthly Staff Meetings, including arranging for speakers and topics
Recruited and hired staff
Evaluated staff and presented to Evaluation Committee
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