Project Manager Executive Assistant

SUSAN M FLAHERTY

LAS VEGAS, NV *****

404-***-**** *****.********@*******.***

Hospital Corporation of America (HCA) Far West Division IT&S 2011-2014

S O F TW A RE & S K I L LS

Executive Assistant to Chief Information Officer

Managed all aspects of CIOs calendar and meeting logistics.

Administration Managed expense reconciliation and reimbursement for travel and corporate credit card.

MS Outlook Managed/Projected $165k annual supplies and equipment budget within 1%.

MS Word Project Manager/Lead for $75k IT&S laptop refresh project across division.

MS PowerPoint Standardized onboarding process for new hires.

MS OneNote Ensured standardization by creating guidelines and communicating changes.

MS Visio Oversee/Managed leased office space.

MS SharePoint

Adobe Acrobat Pro Highlights: Matrix management – achieving results through staff and leadership

iPad Project Manager for laptop refresh project

Process improvements and guidelines designed and implemented

Data Management

MS Excel Koch Business Solutions 2009-2011

MS Access

MS Project Executive Assistant to Vice President Human Resources Shared Services

Managed VP’s Outlook calendar and scheduled all internal and external meetings.

Scheduled/Coordinated weekly staff and project meetings; agenda, and PowerPoint

preparation, recorded/disseminated minutes, and follow up on open action items.

Responsible for organization communication and org charts.

Skills/Tools

SharePoint Administrator for organization; managing content, user permissions, and site

Concise Communicator

Advanced Technical Skills creation.

Collaborated with Corporate to establish hardware inventory management system.

Project Management

Matrix Management

Creative Problem Solver Highlights: Process improvement standardizing meeting agenda and minutes

Process Improvement Effective communicator through newsletter and SharePoint

Clarity Identified gap in asset management

AmEx Travel & Expense

Intel Corporation 1998-2008

Executive Assistant to Vice President Emerging Markets

Managed Outlook calendar scheduling all internal and external meetings.

Project Manager for department budget line-items for monthly/quarterly financial

update; prepare/deliver financial status update at Staff meeting.

Managed domestic and international travel including preparation of visa documents

Managed master task list in MS Project for launch of SAP APO module.

Participated in weekly project meetings to record/disseminate meeting minutes and

follow up on action items.

Core team member to provide database design for software testers to record test results;

created queries, forms, and reports with MS Access.

Analyzed and compiled microprocessor chip test results on multiple Windows platforms.

Developed business process for a User Guide for Depot Migrations and published to

intranet website.

Highlights: Established standards and procedures for senior international admins

Project Facilitator for SAP BASIS meetings and SAP upgrade

Core team member providing database design for software testers

E M P L OY ME N T H I ST O RY

Office/Product Manager Maple Leaf Meats 1994-1998

Information Security Department of Defense (USMC) 1992-1994

Facilities Manager Department of Defense (Army COE) 1989-1992

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