Customer Service Sales Representative

Scholastique Ngoya

**** ********* *******, ****** ******

MD 20904

240-***-**** (home)

202-***-****

(cell)

*****************@*****.***

EDUCATION

Student at Montgomery College / American English Learning Program

Universit Libre de Kinshasa, DR Congo (1997)

License (B.A.) International Relations

Lyc e Kivuvu Kisiama, DRC Congo (1992)

Diploma d' tat (High School diploma)

WORK EXPERIENCE

Customer service

(Sept

2010 to current)

Vie de France Yamazaki, Inc. (French bakery & Cafe)

White Flint Plaza, Kensington, MD

. Operate cash register.

. Train the new employees.

. Inventory control

. Store maintenance

. Delivery

Health Care Conference Assistant

(2008-2010)

TSHELA (Technique de Soins de la Haute cole Africaine)

Kinshasa, DRC Congo

. Organized nurse training seminars.

. Compiled mailing lists and delivered mailings.

. Registered participants and ensured conferences ran smoothly.

Assistant & Sales representative

(2004-2010)

WEMCO Investment and Trading

Kinshasa, DRC Congo

. Assisted manager in preparing and delivering products to clients.

. Alerted clients to product updates.

. Greeted and assisted customers.

. Conducted research did it help company, organized and filed financial

documents.

. Inventory control

Vacation care

(2000 - 2004)

Catholic Community Centre

Kinshasa, DRC Congo

. French tutor

. Vaccinations against diseases such as poliomyelitis

. Organized vacation activities for the students / summer camp

Pairs educator (high school)

(1999 -2000)

. Youth awareness of sexually transmitted diseases such as AIDS & HIV

LANGUAGE AND COMPUTER SKILLS

. English : Speak, read and write

. French : Speak, read and write

. Microsoft Office applications

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