Sales Representative Customer Service
Resume:
Kerrie Latapy
**** ********* ***, **********, ** 27403
*******@*****.***
Objective To obtain a position where my strong interpersonal skills, diligence to precision and customer
focus attitude can be utilized to achieve organizational goals. I will contribute to the team with my
Excellent leadership skills, dynamic interpersonal communication skills as well as team building
and motivational techniques.
Exceptional Customer Service Computer Proficient
• •
Highlights
1. Employee supervisor 5. Excellent Communication Skills
2. Persuasive Communication Expertise 6. Personable and Friendly
3. Energetic Personality 7. Dedicated
4. Self-Motivated 8. Fast Learner
APAC: 10/2013-02/2014
Employment
Greensboro, NC
Call Center: Exceeded both Sales and UPT targeted goals by more than 10%, upsold items and
recommended add on to clients
Terminix: 05/2013 – 09/2013
Bellport, NY
Sales Representative/Supervisor: Exceeded targeted Goals by 17%. Shared product knowledge with
clients and train new recruits.
Terminix: 05/2012 - 09/2012
Morristown, NJ
Sales Representative: Exceed targeted Goals by 15%. Shared product knowledge with customers while
making personal recommendations. Maintained friendly and professional customer interactions
Macys: 08/2010 – 01/2011
New York, NY
Sales-Stock Assistant : My job responsibilities as a sales-stock assistant was to recommend and assist
customers select merchandise based on their needs, exchange returned merchandise for customer quickly
and efficiently, answer phone calls and process order in a timely manner, and also informed customers
about sales and promotions in a friendly engaging manner. I also managed a wide variety of customer
service and administrative task to resolve customer issues quickly and efficiently.
University of the Cumberland’s
Education
Williamsburg, KY, USA
BA: Sports and Exercise Science
Recipient of men Soccer and Track Scholarship
Kerrie Latapy
1106 Lexington Ave,
Greensboro, NC 27403
Cell Phone: 678-***-****
Email: *******@*****.***
References:
Brenton Benware M.S.
Head men’s Soccer Coach
University of the Cumberlands
7000 College Station Dr
Williamsburg, KY, 40769
Cell Phone: 828-***-****
Email:*******.*******@***********.***
Joe Townsend
Head women soccer coach
University of the Cumberlands
7000 College Station Dr
Williamsburg, KY, 40769
Office phone: 606-***-****
Email: ******.********@************.***
Russell Latapy
Assistant and youth coach
At Boavista FC
Rua O Primerio De Janeiro
Porto, Boavista, 4101 001
Cell phone:351-**-*******
Email: *************@*****.***
Michael Welikonich, PH.D.
Assistant Professor
University of the Cumberlands
Williamsburg, KY, 40769
Office phone: 606-***-****
Email: *******.**********@************.***
Contact this candidate