Customer Service Sales

Safa Kobeissi

**** ******** **** ***** ***.*** Houston, Texas 77082 Phone: 713-***-**** Fax: E Mail: ************@*****.***

Objective: To secure a position with a company where I can utilize my foreign language skills,

customer service skills and gain further experience while enhancing the company’s productivity and

reputation.

Experience

BHP Billiton

Receptionist 2007-Present

Perform general receptionist duties, including scheduling meetings, appointments, faxing and mailing.

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Receive all the phone calls and connect them to the appropriate persons.

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As required or requested by the manager, assist with or accept

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other responsibilities in the office.

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Macy’s Inc.

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Merchandise Specialist - INC 2007-Present

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Liaising with buyers, and distributors. Responsible for the placement and promotion of merchandise.

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Working closely with visual display staff and department heads to decide how goods should be displayed to maximize

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customer interest and sales.

Supports management by restocking merchandise and maintaining excellent customer service standards.

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Dillard’s

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Customer Service- Merchandising 2003-2007

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Greet customers and ascertain what each customer wants or needs.

Recommend, select, and help locate or obtain merchandise based on customer needs and desires

Arrange and display merchandise to promote sales.

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Education

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American University of Beirut

Beirut, Lebanon

Bachelor of Engineering, Interior Design 1981-1987

Skills:

– Proficient in English, Arabic and French.

Foreign language skills

Communications -- Exceptional listener and communicator who effectively conveys information verbally and in

writing.

Attention to Detail -- Concerned with quality. Produce work that is orderly and attractive. Ensure tasks are completed correctly

and on time

Interpersonal Skills -- Able to get along well with co-workers and accept supervision. Received positive evaluations from

previous supervisors.

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