Sales Customer Service

B RANDON K . C ORDIAL

****-**** *. **** ***** Highway Tampa, FL 33611 813-***-**** **************@*****.***

SALES REPRESENTATIVE – INSURANCE AGENT – ACCOUNT MANAGER

Versatile, resourceful, and results-driven sales, business development, and account management professional with

extensive experience and excellent qualifications to support diverse businesses and industries. Proven success in

delivering revenue and profit gains while outperforming the competition in highly competitive markets. Utilize

consultative and persuasive selling techniques to capture market opportunities and exceptional interpersonal skills

to build rapport and establish productive working relationships with customers/clients, peers, and management.

Summary of Qualifications:

Tireless prospector and networker with a keen interest and ability to build rapport, establish relationships, an d

nurture on-going communications with customers/clients in order to achieve or exceed business/sales goals.

Execute effective sales and business development strategies, deliver professional sales presentations and face-to-

face consultations, and utilize various methods/techniques to close new business with prospective customers.

A REAS OF S TR ENGTH

Exceeding Aggressive Sales Goals Consultative/Fact-Based Selling Lead Generation/Development

Managing the Entire Sales Process Territory/ Account Management Accelerating Revenues/ Profits

Targeted Prospecting/ Networking Customer Rapport/Relationships Strong Customer-Centric Focus

Sales/New Business Development Face-to-Face Sales Presentations Negotiations and Closing Sales

P ROFESSIONAL E XPERIENCE

2010 – 2013

Insurance Sales Producer / Representative, Esurance, Tampa, FL

Held accountable for demonstrating a high degree of initiative, relationship building and communication skills, and

leadership abilities to drive and maintain a high level of client satisfaction and revenue growth via the execution

of sales, service, and account management strategies. Uncovered customer insurance needs and selling points,

customized products/solutions to meet those needs, and closed new business in a highly competitive marketplace.

Applied a strong aptitude for building rapport quickly with customers, providing consultation and advisement,

establishing trust and confidence, and using effective selling techniques to increase sales and productivity.

Efficiently managed all phases of the sales development lifecycle including prospecting, analyzing customer

needs/requirements, presenting win-win solutions, closing sales, and performing follow-up support activities.

Assisted customers with the resolution of any issues or concerns in a timely manner with the goal of adhering

to all customer service standards and delivering complete customer satisfaction throughout the relationship.

Maintained the highest level of professionalism while working with a diverse customer base, displayed in-depth

insurance product knowledge, built credibility with clients, and ensured customer needs were met/exceeded.

Actively supported company success and revenue growth by mentoring, training, and coaching new sales agents,

using strong leadership abilities, and by facilitating a work environment that achieved all sales expectations.

Results: Demonstrated ability to sell insurance products/solutions and use a disciplined sales process resultin g

in increased revenue. Earned Presidents Club in multiple quarters/years and was a top sales agent in company.

Additional Experience:

Realtor/Mortgage Broker/Property Manager, Randall Mtg/Coral Shores/CIP LLC, Orlando, FL (2005-2009)

E DUCATION

Business / General College Coursework, Valencia Community College, Orlando, FL

Licensure: 20-44: Personal Lines Insurance License (Multiple States) and Mortgage Broker License (FL)

Computer: Microsoft Office, Sales CRMs, Research, Sales Reports, Analysis, Databases, and PCs/Windows

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