Customer Service High School

at

Ashley Thorson

* ******* *****

Newville, PA 17241

Cell: 717-***-****

**********@*****.***

OBJECTIVE

To obtain a position in a professional atmosphere where my knowledge, experience and creativity can be utilized to ensure excellent

customer satisfaction.

SKILLS

Excels at providing great customer service with 5+ years of experience. Highly enthusiastic and energetic, demonstrating a personable and

outgoing attitude. Able to handle multiple responsibilities and manage time wisely, working well with others or independently. A hands-on

employee that strives to quickly learn and master new concepts and skills by paying close attention to details. Passionate about working in a

fast paced environment and utilizing problem solving skills to complete work. Exceptional language and computer skills with ability to use

Microsoft O ce Suite and typing.

Strong organizational skills

Great multi-tasker

Top sales performer

Excellent communication skills

Fast learner

Quick problem solver

Adaptive team player

Active Listener

EDUCATION

Harrisburg Area Community College - Harrisburg, PA

General Studies

English, Mathematics, Speech, Psychology & Spanish 2009-2010

Big Spring High School - Newville, PA

Graduated - June/2009

EXPERIENCE

Arooga’s Grille House and Sports Bar - Camp Hill, PA

Server - August 2013 - Present

Welcome guests, provide and suggest descriptive menu/beverage selections, serve guests in courteous and timely manner, maintain clean

and fully stocked work areas, provide customers with checks and take payments, ensure proper food/beverage presentation, work as a team

player, thanking each customer as they leave.

Rockbass Grill - Wormleysburg, PA

Server - May 2012 - August 2013

Welcome guests, introduce new guests to the menu and daily specials, upsell wine bottles and cocktails, worked in a timely manner to

ensure each course was presented accurately and to perfection, provide customers with checks and take payments, thanking guests

as they leave.

Fiesta Mexico - Harrisburg, PA

Server/Bartender - May 2010 - July 2012

Welcome guests, introduce and explain menu items to new customers, upsell dinner items and encouraging guests to try new and exciting

meals and beverages, worked as a team to ensure full customer satisfaction, maintain clean and organized work areas, provide checks and

take payments, thank customers as they leave.

References available upon request

Contact this candidate