Customer Service Sales

David Cooper

**** *** *********** ****, ******, AL 35126

912-***-****/**********@*****.***

Seeking Position as….

Service/ Manager/Automotive Technician

Specializing in Automotive Sales, Service, Parts, Management

25 Years’ Experience

More than 25 years successful and verifiable experience in Automotive Field managing over 20

employees at any one given time. Achieving yearly gross sales from 2.5 million to 3.0 million in

sales with average 60% gross margin.

Core Strengths

Employee training and supervision Managerial accounting/budgeting

OSHA regulations and code Compliance Multitasking; coordinating multiple tasks concurrently

Customer Service and quality relations Complied and excessed sales goals

Total quality Management Automotive Technician

Professional Experience

Savannah Tire and Rubber, Savannah, GA 2008 present

Store Manager

*Ranked #1 for highest retention rate for the past 6 years out of 9 stores.

*Achieved 2.5 to 3.0 million in sales for past 6 years.

*Personally managed15 high volume varies fleet customers accounts within the Savannah area

*Maintained quality assurance with customers and employees.

*Maintained and developed sales budgets and goals to excessed prior years of sales quotes.

*Organized and develop employee hiring, firing and training processes.

*Developed training, safety guidelines and programs for employees to obey by.

*Sales projections for all employees to achieve and to maintain.

Midas, Savannah, GA 2005 2007

Store Manager/ Service Technician

*Ranked #1 for highest sales goals for 2 years.

*Lead service technician for all locations in the area

*Exceeded quota objective for the 2 years.

*Oversaw and supervise customer service maintaining open communications with customers

and employees.

*Maintained quality assurance with customers and employees.

Goodyear Gemini, Savannah, GA 2000 2005

Store Manager

*Highest tire units sales for Savannah

*Certification for quality store management and auditing

*Goodyear Performance and Truck Tire certifications

*Maintained and developed training, safety guidelines and programs to obey by.

*Trained key staff members in preparation for management positions.

Reference upon Request

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