Customer Service Sales

Julie Bauer

**** **** ******** ******, ***. ** B Greensboro, NC 27410 Phone: 304-***-**** E Mail: *****.*.*******@*****.***

Objective

Dedicated, results driven professional enthusiastically seeking a career, using a positive attitude, customer service background, and

exceptional organizational skills to provide quality support for the company.

Experience

Delicious Bakery 2012 Present

Shift Manager/Sales Person/Barista Greensboro, North Carolina

• Excelled in customer service and creating a positive environment while multitasking to uphold the basic functions of the business.

• Independently opened and closed store and was responsible for accurately balancing the cash registers.

Reading Connections/AmeriCorps 2011 2012

ESOL Instructor High Point, North Carolina

• Employed patience, communication, and creativity to teach English to students of other languages.

• Maintained respect for cultural differences while gaining knowledge of immigrant populations.

National MS Society 2011

Central North Carolina Office Intern Greensboro, North Carolina

• Managed contacts through database regulation, effectively communicating with donors, volunteers, and outside organizations.

• Planned, implemented, and provided support for a successful one million dollar campaign while cultivating donors.

American Friends Service Committee 2010 2011

Area Office of the Carolinas Intern High Point, North Carolina

Developed effective documentation systems for inventory and donations.

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Editor of the Southeast Regional Office newsletter.

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Coordinated events attended by AFSC board and volunteers.

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Contributed to the implementation of organization programs.

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Outback Basics 2005 2008

Sales Associate Shepherdstown, West Virginia

• Utilized communication, patience, and hospitality skills in customer service.

• Responsible for handling all financial transactions (cash, credit cards, gift cards) with speed and accuracy.

Education

B.A. Nonprofit Leadership Minor: Business Management May 2011

High Point University: High Point, North Carolina

Overall GPA: 3.875, In Major GPA: 3.938, Summa Cum Laude, Academic Dean’s List

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