Customer Service Office

Holly M. olmer

***** ********* *****, ***. ***

402-***-**** Omaha, NE 68164 ******@*******.***

SUMMARY

I am a fast-learning, detail-oriented individual with strong customer

service skills. I love working with people and in an environment where my

outgoing personality thrives. I am looking for a career in an office

environment; I enjoy working on different tasks and am always up for new

challenges.

EDUCATION

BS, Criminology & Criminal Justice, University of Nebraska, Omaha,

Nebraska, December, 2012

Major: Criminology and Criminal Justice

Minors: Marketing, Sociology

Cumulative GPA: 3.7; Major: 4.0

PROFESSIONAL EXPERIENCE

Nebraska State patrol, Grand Island, Nebraska 2014-2014

- February 10th, 2014 I took a job with the NSP which relocated me to their

training academy in Grand Island.

After three weeks at camp I realized that the job of a State Trooper is

just not for me.

NANNY, Omaha, Nebraska 2012-2014

- In August of 2012 I became the nanny for the Knight family who had just

welcomed twin boys into the world at the time, and already had a two year

old at home.

mendards, Elkhorn, Nebraska 2008-2014

Delivery Coordinator (March 2013 - February 2014)

- Coordinated deliveries leaving our store; worked hand-in-hand with our

third-party delivery carriers, our customers, and our receiving department.

Front Office Supervisor (February 2009 - March 2013)

- Managed all of the cashiers, customer service representatives, and

courtesy patrol team members.

Cashier (October 2008 - February 2009)

- Worked at a register leaving a positive, lasting impression on our guests

as they left our store.

Thompson Learning COmmunity mentor, Omaha, Nebraska 2009-2011

- Worked for the Susan Thompson-Buffet Foundation as a peer mentor for

incoming freshmen students at the University of Nebraska - Omaha.

- Co-instructed a course that taught the fundamentals of college life to

new students.

- Conducted weekly study-sessions.

- Held weekly office hours; easily accessible to my students.

TECHNICAL SKILLS

Customer service Team oriented Microsoft Office

Selling ideas/products Excellent communication PowerPoint

skills

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