Customer Service Assistant

Shannon freeman

**** ****** **** **** #******** FL, 32818 ***************@*****.*** 864-349-

6996

OBJECTIVE Check out the few quick tips below to help you get started. To replace any tip text with your

own, just click it and start typing.

SKILLS & Customer service Representative

ABILITIES

EXPERIENCE CHAT COACH TELETECH AT HOME

JANUARY 20, 2011-DECEMBER 31, 2013

Assisted agents in a Chat room setting, with various questions and task related to job

performance. Took incoming calls from customers in regards to booking hotel rooms,

cancelling reservations, and general questions.

CERTIFIES NURSING ASSISTANT EMERITUS

APRIL 11, 2011-AUGUST 2010

ASSISTED RESIDENTS WITH DAILY LIVING. TOOK VITAL SIGNS AND ENSURING THE

SAFETY THROUGHOUT THE DAY FOR EACH RESIDENT.

CERTIFIED NURSING ASSISTANT SENECA HEALTH AND REHABILITATION

JUNE 2009-APRIL 11, 2011

ASSISTED RESIDENTS WITH DAILY LIVING. TOOK VITAL SIGNS AND ENSURING THE

SAFETY THROUGHOUT THE DAY FOR EACH RESIDENT.

CERTIFIED NURSING ASSISTANT/RESTORATIVE CARE AIDE HERITAGE HEALTH

CARE

DECEMBER 2008-JUNE 2009

ASSISTED RESIDENTS WITH DAILY LIVING. TOOK VITAL SIGNS AND ENSURING THE

SAFETY THROUGHOUT THE DAY FOR EACH RESIDENT. ASSISTED TO THE

PHYSICAL THERAPIST WITH REHAB FOR RESIDENTS.

CERTIFIED NURSING ASSISTANT OPEN ARMS HOSPICE

SEPT. 2005-DECEMBER 2008

ASSISTED RESIDENTS WITH DAILY LIVING. TOOK VITAL SIGNS AND ENSURING THE

SAFETY THROUGHOUT THE DAY FOR EACH RESIDENT.

CERTIFIED NURSING ASSISTANT ROLLING GREEN VILLAGE

SEPT 2003-SEPT 2005

ASSISTED RESIDENTS WITH DAILY LIVING. TOOK VITAL SIGNS AND ENSURING THE

SAFETY THROUGHOUT THE DAY FOR EACH RESIDENT.

EDUCATION HALLMARK NURSE AIDE TRAINING, EASLY, S.C.

CERTIFIED NURSING ASSISTANT

You might want to include your GPA here and a brief summary of relevant coursework,

awards, and honors.

COMMUNICATION Well organized, highly motivated. Work well as a team member is any situation. A leader and

excellent problem solver. Can handle fast paced stressful environment. Detail oriented.

Great customer Service skills.

LEADERSHIP Are you president of your fraternity, head of the condo board, or a team lead for your favorite

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charity? You’re a natural leader tell it like it is!

REFERENCES [REFERENCE NAME], [TITLE]

[COMPANY]

[Contact Information]

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