Nursing Home Administrator

Ly Yen Tang

**** *** **** *****, **********, TX *5007

214-***-**** • *********@*****.***

Objective

Seeking a Long Term Care Administrator to work in an environment that will allow me to expand my

knowledge and for me to utilize my education and work experience to manage operations efficiently and

productively in today’s evolving healthcare settings.

Education

Tarrant County College – Fort Worth, TX December 2012

Long Term Care Administration Program (LTCA)

University of North Texas – Denton, TX August 2012

Bachelor of Arts in Psychology

Employment History

Pleasant Valley Healthcare and Rehabilitation – Garland, TX Summer – Fall 2013

Administrator-in-Training (AIT)

• Interned at a 124-bed and Medicaid-certified long-term care nursing facility.

• Observed the working techniques of the Administrator and the Director of nursing while they

provided oversight to ensure that the facility functioned as a team to provide exceptional healthcare to

residents and that the facility exceeded standards of quality assurance.

• Participated in weekly Standard of Care (SOC) meetings by reviewing all residents charts monthly

• Participated in facility Care Plans with resident and family members to ensure Quality of Care.

• Reviewed the facility’s Profit & Loss monthly with the Administrator to ensure facility met budget

guidelines. Looked at areas for growth for revenue (i.e. maximize RUG rates and census) and areas

to control expenses (i.e OT & PPDs).

• Reviewed weekly spend downs from all departments to ensure expenses are controlled.

• Participated in facility OIG audit by state.

• Participated in facility’s SRI investigations and observed the Administrator in handling personnel

issues to ensure a safe and happy environment. Involved in employee education and disciplinary

actions as needed by the investigations.

• Gained oversight of several departments while maintaining compliance with State and Federal

regulations.

• Assisted in managing PPD staffing hours with Dietary Manager. Daily staffing hours were reviewed

daily and actions were taken accordingly to ensure compliance with budget.

• Supported Admission Director by processing paperwork for new admissions as well as giving tours to

family members of potential residents.

• Participated in hospital visits with Marketing Director and Administrator to promote quality of care.

• Enhanced marketing skills by communicating with doctors, nurses and potential clients daily to

maintain census goals. Have established relationship with hospitalist group and discharge planners

through after hour events.

• Assisted the Finance Department in collecting account receivables and attended weekly accounting

meetings to review the accounts on aging.

• Supervised maintenance by overseeing that preventive maintenance is up to date for compliance with

life safety code as well as resident safety.

Nail Avenue – Irving, TX 2004- 2012

Technician

• Assisted in the monthly supply inventory process.

• Greeted clients and facilitated the process of an outstanding experience through individual

consultation.

• Maintained a flow of services for clients booked with multiple technicians.

• Suggested and prescribed retail products to clients.

• Tracked and achieved service and retail sales goals.

• Consistently built salon/spa clientele by promoting the business both internally and externally.

License

• Obtained the Nursing Home Administrator (NHA) License by the State of Texas in February 2014.

Qualifications

• Over 5 years of experience in customer service, can type 80 wpm, computer skills like word,

excel and PowerPoint skills, strong verbal and personal communication skills, focused, self-

motivated, detail-oriented, quick learner, organized, decision-making skills, strong work ethic, fully

committed to the highest standard of healthcare and professional excellence, tolerant and flexible to

different situation, and fluent in Vietnamese and English.

Activities

• Served as a fundraiser for the Family Project to help raise money to provide shelter, meals, and

medical services to benefit children and the elderly in Vietnam. So far, we have raised $2,000.00

dollar toward this worthy campaign.

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