Customer Service Manager
Resume:
Dear Hiring Manager:
I was pleased to learn of your position opening at UNC-Chapel Hill, as my
career goals and expertise are directly in line with this opportunity . You will see from my
enclosed résumé that I meet all of these qualifications and more. I have the educational
background, professional experience, and track record for which you are searching. In
addition, I am motivated and enthusiastic, and would appreciate the opportunity to
contribute to your institutions’ success.
As a graduate of the Master of Health Sciences program at Western Carolina
University, I have had the opportunity to study healthcare law and ethics, research
methods, accreditation and compliance, interpersonal and communication skills,
supervision and budgeting, customer service and project management. I am a graduate
of the University of North Carolina at Greensboro with bachelor’s degrees in Public
Health Education and Biology. I am confident that my background in health care and
skills in various research techniques will prove to be an effective match for your
qualifications.
My strong initiative and exceptional organizational skills, combined with my
ability to work well under pressure, will enable me to make a substantial contribution to
UNC-Chapel Hill. As a results-driven and team-oriented professional, I welcome the
opportunity to meet with you to discuss how my experience, education, and skill set
would be of benefit to your institution. To schedule an interview, please contact me at
919-***-****. The best time to reach me is between 9:00 AM and 5:00 PM, but you
can leave a voice message at any time, and I will return your call. Thank you for taking
the time to review my résumé. I look forward to talking with you.
Sincerely,
LaPonda A. McKoy
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