Human Resources Medical
Resume:
K imberly Jones
Dallas, TX 75237
*************@*******.***
********@*****.*******.***
Summary
Recently, over the last 3.5 years I have obtained medical experience working as a Patient Care
Rep, Health Unit Coordinator, Inpatient/Outpatient Admissions Rep, and Discharge Planner within
Case Management Department. Prior to that I also had obtained six years experience in
administrative assistance including secretarial, bookkeeping, accounts payable, accounts
receivable, billing, and receptionist functions. I am a well-rounded, reliable, and conscientious
employee who can work under direct or indirect supervision. My major strengths are in
organization, accuracy and attention to detail. I also have the ability to complete assigned task
efficiently and enthusiastically. I am an individual who can play as a team player or work
individually, and able to work within a fast, slow, or moderate environment. I have excellent oral
and written communication skills.
Skills
Proficient in Microsoft Word, Excel, PowerPoint, Access, and Outlook.
SAP, Oracle, Epic, QuickBooks, Great Plains, Flowcast Medical Appointment Scheduling
Software, Centricity Software, Sales Force, and People Soft. Data Entry 12,000 ksh per hour &
Type 55 wpm.
Professional Experience
Parkland Hospital-Dallas, TX 06/06/2011-Present
Health Unit Coordinator (Unit Secretary)
As a HUC, I help keep the unit organized and coordinate communication between patients and
medical staff. As a coordinator, I act a primary contact for the unit greeting and checking in
patient’s daily I am responsible for creating charts for new admissions, answering the unit phones;
averaging approx.100+ calls from staff and family members, transcribing (not dictation) of doctor’s
orders, ordering of various labs, procedures, breaking down the chart after a patient is discharged
and anything else the doctor may order. I help to increase the patient’s satisfaction goal up to
85%, by providing exceptional good care to the patients daily. Other duties may include:
• Stocking the supply room and Ordering office supplies
• Stocking the printers & fax machines with paper,
• Compiling the Medication Administration Records (MAR) for the nurses.
• Updating the Kardex on patients, running labs to the lab on-site and any other unit specific
duties.
I have been a HUC for approx.3 years and have worked on numerous departments/unit.
Mesquite Specialty Hospital-Mesquite, TX 06/10-2/11
Inpatient/Outpatient Admissions Rep
Daily I was responsible for seamless entry into the hospital in a timely, efficient and customer
focused manner. The Admissions department is often the first contact the patient has with the
hospital and is entrusted with responsibility of providing a positive first image to the patient/family.
My daily functions include: collecting complete and accurate demographic, financial and clinical
information during registration to facilitate appropriate patient care and reimbursement; facilitating
patient placement and transfers on the care units; pre-admission activities; preparing reports for
distribution; responding to patients questions or concerns: and informing the patients of their
rights, responsibilities, and other required information. While working as an Admissions Rep, I
would often help and relieve the main switchboard operator during lunch, and/or as needed. Also,
I would help out with Human Resources as an acting assistant. I would call potential candidate to
come in to complete new hire paperwork. I would proofread new hire paperwork to ensure
accuracy before submitting to Home Office.
Medical Edge Healthcare Group-Dallas, TX 10/2009-06/10
Patient Care Rep-Sleep Healers & Ancillary Department
Responsible daily for receiving referrals from doctor’s offices to contact patients to get them
scheduled for sleep studies. Also responsible for giving patients an explanation of insurance
benefits coverage for sleep study. Confirmed patient’s appointments prior to their scheduled
appointment. Gathered and analyzed referrals from clinics prior to contacting patients.
Dynamex-Dallas, TX 04/08-12/08
Accounts Receivable Specialist/Administrative Billing Support
Responsible for collecting, posting, and managing account payments using an ACH Report. Daily
ensured that all invoices are properly approved. Also, I entered online billing adjustments to
correctly update customers’ invoices. Also, I received and processed billing information on
accounts and obtained necessary information to setup new billing accounts.
Education
University of Phoenix-Currently enrolled-Healthcare Administration
University of North Texas Graduate 2002-Accounting Major
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