Customer Service Accounting
Resume:
LARRY NELSON
***** ********* ******, *** * *
Philadelphia, PA 19116
201-***-**** *****@*****.***
PROFILE: Accounting Supports Professional with extensive years of experience within a large financial
institution serving commercial banks and the Federal government. Strong account transaction research skills and
track record of resolving payment discrepancies. Experience recording and tracking check transactions using
database systems ORBS (Online Reconcilement Banking System) and CPCS (Check Processing System).
COMPUTER SKILLS: Proficient in MS Office (Word, Excel, Outlook, PowerPoint), ORBS & CPCS Database
Banking Systems
WORK EXPERIENCE
2013
Randstad Staffing Agency – Philadelphia, PA
Clerical Neibauer Press, Warminster, PA 10/2013
Check Processing First Data, Langhore, PA 8/2013 to 9/2013
Office Assistant Iron Mountain, Philadelphia, PA 5/2013 to 8/2013
Organizing for America – Philadelphia, PA 2012
Assisted community members with voter registration application
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Organized volunteer assignment process by creating an Excel spreadsheet which improved contact
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information
Gathered voter preference information through cold calling and canvassing, and entered information into
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database
2006 to 2012
Federal Reserve Bank of Philadelphia, Philadelphia, PA
Document Services/Records Management 2009 to 2012
Prepared and processed confidential and financial documents for bank wide use
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Oversaw operations of printers and other equipment, tracked and organized supply inventory and ordered
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printing supplies as needed
Operated high speed Minolta printers and copy machines. Formatted PowerPoint presentations and Word
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documents in preparation for printing
Tracked, retrieved, and shipped financial records and statements for treasury services department, using
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a records management database
Authorized and supervised destruction of confidential financial information
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Archive Administrator 2008 to 2009
Transitioned to Retail Payments department due to downsizing of bank settlement staff
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Updated and maintained files of cash letter entries
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Supervised archived inventory of commercial bank check images, tracking deadline dates and handling
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time sensitive destruction of these confidential documents
Accounting Support Analyst 2006 2008
Transferred from New York Federal Reserve Bank to Philadelphia Federal Reserve
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Federal Reserve Bank of New York, East Rutherford, NJ 1989 to 2006
Accounting Support Analyst
Oversaw tracking and recording of commercial bank deposits of transactions up to $100MM
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Customer service to commercial bank personnel, verifying check processing transactions
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Larry Nelson, pg. 2 of 2
Executed the reconcilement activity in tracing errors in check processing using ORBS and CPCS
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databases; trained new employees in reconcilement procedures
Analyzed and researched accounting differences
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Updated computerized databases to include new banks and correspondents
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Notified depository institutions of financial errors
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EDUCATION
MICHIGAN STATE UNIVERSITY – East Lansing, MI – B.A. in Business
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