Manager Sales
Resume:
Stephen M. Howard
**Lair Way
Kearneysville, WV *5430
*******.*@*******.***
Summary of Experience:
Computer Skills: I am proficient using Corel, WordPerfect, Microsoft Word, Power Point and Outlook.
Food Service: I am ServeSafe certified and currently have my food handlers’ card.
Management: Effectively operate a business and deliver results to upper management. Responsibilities encompass
oversight of marketing, cash control, staffing, problem solving, P&L statements, operational efficiency, customer
relations and maintenance with over 12 years of experience
.
Professional Experience:
August 2000-April 2010 Dominos Pizza
Multiple Locations
Position: General Manager
Duties:
• Schedule/train/supervise 18-24 Employees
• Sales building and implementing local marketing plans to raise sales
• Full knowledge of Profit/Loss statements monthly
• Attending to my customers Complaints/Compliments/Concerns
• Responsible for controlling all costs including food and labor
• Responsible for handling maintenance problems in a timely manor
• Delivering exceptional service to each and every customer all the times
• Attending monthly meetings
• Ordering food, entering food, counting food
• Controlling cash flow in and out of the store
*In addition to the above I started as a CSR at Dominos Pizza in 2000. Since then I have held the positions of
Crew Chief, Driver, Assistant Manager and held the general manager position for 5 years.
April 2010-Present
Outback Steakhouse
Germantown Maryland
Position: Experienced Manager
Duties:
• Schedule/train/supervise 20-35 Employees
• Sales building and implementing local marketing plans to raise sales
• Attending to my customers Complaints/Compliments/Concerns
• Responsible for handling maintenance problems in a timely manor
• Ordering food, entering food, counting food and beer/wine/liquor
• Controlling cash flow in and out of the store
• Responsible 100% for the quality of food coming in and out of the store
• Being aware and completing P&L reports monthly
• Operating a high volume kitchen proficiently and with accuracy
September 2012 –March 2014
Panera Bread Lemek LLC
Hagerstown Maryland
Position: Assistant Manager-Food Quality Specialist
Duties:
• Schedule/train/supervise 50-60 Employees
• Running great shifts
• Attending to my customers Complaints/Compliments/Concerns
• Responsible for handling maintenance problems in a timely manor
• Ordering food, entering food, counting food and beverage
• Controlling cash flow in and out of the store
• Responsible 100% for the quality of food coming in and out of the store
• Being aware and controlling P&L reports monthly
• Operating a high volume bakery café(70k+ AWUS) through management and coaching
Education:
Paint Branch High School Graduated with Diploma
Burtonsville, MD
Montgomery College Attended one year of classes
Rockville, MD
Germantown, MD
References:
• Peter Harmon: 301-***-**** :10 Years
• Fred Conrath: 240-***-**** :4 Years
• Jared Price: 240-***-**** :8 Years
• Penny Rice: 301-***-**** :25 Years
Contact this candidate