Stephen M. Howard

**Lair Way

Kearneysville, WV *5430

301-***-****

acdeiu@r.postjobfree.com

Summary of Experience:

Computer Skills: I am proficient using Corel, WordPerfect, Microsoft Word, Power Point and Outlook.

Food Service: I am ServeSafe certified and currently have my food handlers’ card.

Management: Effectively operate a business and deliver results to upper management. Responsibilities encompass

oversight of marketing, cash control, staffing, problem solving, P&L statements, operational efficiency, customer

relations and maintenance with over 12 years of experience

.

Professional Experience:

August 2000-April 2010 Dominos Pizza

Multiple Locations

Position: General Manager

Duties:

• Schedule/train/supervise 18-24 Employees

• Sales building and implementing local marketing plans to raise sales

• Full knowledge of Profit/Loss statements monthly

• Attending to my customers Complaints/Compliments/Concerns

• Responsible for controlling all costs including food and labor

• Responsible for handling maintenance problems in a timely manor

• Delivering exceptional service to each and every customer all the times

• Attending monthly meetings

• Ordering food, entering food, counting food

• Controlling cash flow in and out of the store

*In addition to the above I started as a CSR at Dominos Pizza in 2000. Since then I have held the positions of

Crew Chief, Driver, Assistant Manager and held the general manager position for 5 years.

April 2010-Present

Outback Steakhouse

Germantown Maryland

Position: Experienced Manager

Duties:

• Schedule/train/supervise 20-35 Employees

• Sales building and implementing local marketing plans to raise sales

• Attending to my customers Complaints/Compliments/Concerns

• Responsible for handling maintenance problems in a timely manor

• Ordering food, entering food, counting food and beer/wine/liquor

• Controlling cash flow in and out of the store

• Responsible 100% for the quality of food coming in and out of the store

• Being aware and completing P&L reports monthly

• Operating a high volume kitchen proficiently and with accuracy

September 2012 –March 2014

Panera Bread Lemek LLC

Hagerstown Maryland

Position: Assistant Manager-Food Quality Specialist

Duties:

• Schedule/train/supervise 50-60 Employees

• Running great shifts

• Attending to my customers Complaints/Compliments/Concerns

• Responsible for handling maintenance problems in a timely manor

• Ordering food, entering food, counting food and beverage

• Controlling cash flow in and out of the store

• Responsible 100% for the quality of food coming in and out of the store

• Being aware and controlling P&L reports monthly

• Operating a high volume bakery café(70k+ AWUS) through management and coaching

Education:

Paint Branch High School Graduated with Diploma

Burtonsville, MD

Montgomery College Attended one year of classes

Rockville, MD

Germantown, MD

References:

• Peter Harmon: 301-***-**** :10 Years

• Fred Conrath: 240-***-**** :4 Years

• Jared Price: 240-***-**** :8 Years

• Penny Rice: 301-***-**** :25 Years

Contact this candidate