Customer Service Administrative Assistant
Resume:
B RITTNEY D . W IMBERLY
P assaic, NJ 07055
P hone: (973)979 - 6349 E - Mail: B ****************@*****.***
O BJECTIVE
To obtain a position that will enable me to use my strong organizational skills, customer service
and technical background to provide clients the best service.
P ROFESSIONAL E XPERIENCE
H OME D EPOT Totowa, NJ
Merchandising Execution Associate – June 2010 – Present
Prepare merchandising areas, ensure focus is targeted on promotional items.
Travel throughout district to ensure store displays and shelves maintain compliance with weekly
promotions.
Maintain a log of daily activities, prioritize tasks according to any relevant daily or weekly promotions,
and ensure all tasks are completed timely and accurately.
Observe and record daily tasks and time taken to complete each task for 5 to 7 associates.
Responsible for completing 4 to 5 time sensitive projects and recording amount of time taken to fully
complete each project to exact specifications.
Collaborates with the store managers to ensure maximum efficiency and productivity.
Utilizes analytical skills to execute merchandising strategies.
Maintains strong relationships with store associates, store management teams as well as district and
regional management.
Builds strong consumer relationships by providing excellent customer service and assistance to more than
fifty customers a day.
C ENTER FOR F AMILY S UPPORT Paramus, NJ
Executive Assistant – May 2008 – June 2010
Oversaw day-to-day support activities for the Executive Director and up to thirty associates.
Coordinated meetings, prepared conference room for Executives.
Recorded minutes during staff and Executive Director meetings.
Created spreadsheets for corporate events as well as staff trainings and developments.
Communicated with different non-profit agencies to set up and follow up on staff training and
development.
Created scan in system for the timesheets of over 150 employees
Reviewed and assessed requirements of employees and prospective employees in order to assist with the
recruitment process; conducted reference and background checks, sourced potential employees, and
requested additional information as needed.
Assisted in the on-boarding process of new employees, assisted with paperwork and answered questions.
Managed office inventory and supplies, submit purchase orders for new inventory as needed.
Received, sorted, reviewed, and distributed incoming mail; processed outgoing mail.
Managed a multi-line phone system, transferring calls and taking messages where applicable.
Handled various administrative tasks, including: filing, faxing, answering phones, etc.
REFERENCES AVAILABLE UPON REQUEST PAGE 1
O FFICE T EAM S TAFFING Paramus, NJ
Administrative Assistant – December 2007 – May 2008
Provided temporary administrative assistant to companies when internal staff members were absent.
Managed a variety of clerical and administrative tasks, including: filing, faxing, scanning, copying,
answering telephones, greeting visitors, typing correspondence, etc.
Provided exemplary customer service, answering all client questions and concerns.
B OYS & G IRLS C LUB Clifton, NJ
After School Counselor – January 2005 – May 2008
Supervised between 15 and 25 school aged children during their after school activities.
Designed and implemented lesson plans and games for children to engage in.
Ensured a safe atmosphere for children, maintained ongoing knowledge of any allergies or illnesses.
E DUCATIONAL B ACKGROUND
P ASSAIC C OUNTY C OMMUNITY C OLLEGE P ASSAIC, NJ
Degree In Progress
S KILLS
Expert computer skills, including MS Office Suite, Lotus Notes, E-verify, Mail Merge, etc.
Excellent organizational and time-management skills.
Expert multi-tasking skills, adept at prioritizing tasks.
Excellent written and verbal communication skills.
Expert teamwork, training and interpersonal skills.
Excellent networking and media- relations skills.
Superior learning abilities, adept at quickly assimilating new tasks.
REFERENCES AVAILABLE UPON REQUEST PAGE 2
Contact this candidate