Human Resources Supply Chain
Resume:
JOHN R. PHILLIPS, SPHR
Madison, AL 35756
***********@*****.***
SUMMARY
A Human Resources and Operations professional with expertise in the areas of Organizational Development, Employee Relations, Leadership Coaching, Strategic Planning, Training, Financial (P&L) Management and Sub-contract Administration within manufacturing, administrative and consulting environments. Proven results in delivering performance excellence through the development of high performance leaders/organizations and the implementation of cost reducing lean initiatives across Consumer, Defense and Aviation electronics industries. SAP & Oracle (ERP) and PeopleSoft HRIS systems experience. Recruited, trained, coached/mentored and participated on cross functional teams within matrix environments to deliver products and services on time, with high quality and below forecasted budgets.
* Certified Senior Professional in Human Resources (SPHR); Certified Leadership Coach
* Certified Lean Six Sigma Black Belt; Continuous Improvement, Performance Excellence Philosophy
* 4 year Enterprise Diversity Council leader; Developed and facilitated Inclusive Leadership training
* A former US Army Officer; A financially savvy, highly personable leader and team member
PROVEN ABILITIES AND RESULTS
Mercury Systems, Inc., Huntsville, AL 2011 – 2012
The leading supplier of very high-performance digital image, signal and sensor processing solutions for prime contractor customers in the defense industry, as well as the intelligence community.
Director of Operations
Operations leader in support of a high complexity digital and microwave solutions design center. Responsible for coaching, performance management and ensuring the professional development of assembly, quality, materials, and engineering personnel within a build/configure to order printed circuit board (PCBA) manufacturing organization. Participated on the project team for the development and implementation of a new enterprise performance management system.
Rockwell Collins, Inc., Coralville, IA 2007 – 2011
Provider of an extensive range of smart communications and aviation electronics solutions to the world’s leading aerospace and defense companies.
Microelectronics Operations Manager / Integrated Product Team (IPT) Leader
Integrated Product Team Leader responsible for the staffing, management, coaching and professional development of a team of highly skilled production managers, engineers, electrical technicians and equipment operators in the packaging of multi-chip and single chip modules and oscillators for multiple top level government Precision Strike, Missile Defense, GPS programs and Commercial Aviation systems.
* As an effective employee advocate, developed an inclusive environment and maintained strong partnerships with Union leaders across departments within a collective bargaining environment.
* Demonstrated ability to quickly foster trust with senior leadership to align strategic decisions, data analysis and people priorities in driving business performance improvement.
o 15% increase in Master Production Schedule (MPS) attainment, currently averaging 98%
o $2.6M reduction in scrap, $6.8M in overall manufacturing cost savings
o 75% reduction in Quality Defects Per Million Opportunities (DPMO), operating at Six Sigma
o $2.9M reduction in Inventory Carrying Costs; 30% decrease in Manufacturing Lead Times
John R. Phillips, Jr. 256-***-**** Page 2
Jabil Circuit, Inc., Memphis, TN 2006 – 2007
Global leader within the Electronics Manufacturing Services industry providing end to end manufacturing, supply chain and fulfillment solutions to Tier 1 OEM customers.
HP Operations Manager
Responsible for the recruiting, staffing, training and operational leadership of a customer dedicated Hewlett-Packard work group of approximately 350 management, engineering, materials, quality, test technician and operator personnel. Coaches and develops employee base, partners with business leadership to understand requirements and provides daily guidance on employee relations.
Lee Hecht Harrison, Richmond, VA 2004 – 2006
A talent solutions company focused on delivering Career Transition, Leadership Development, Career Development and Change Management solutions for organizations committed to developing their best talent.
HR Consultant (Contractor)
Provides leadership coaching, organizational development consulting and career counseling services to Fortune 500 clients that included Merck, Inc., Honeywell, Inc., and Capital One Services, Inc. An effective communicator; performed employee assessments (Myers-Briggs) and facilitates employee training programs.
Celestica, Inc., Richmond, VA 1997 – 2004
Global leader within the Electronics Manufacturing Services industry providing end to end manufacturing, supply chain and fulfillment solutions to Tier 1 OEM customers.
General Manager (2000 – 2004)
Site leader responsible for managing the performance of manufacturing and distribution services dedicated to Hewlett-Packard’s Imaging and Printing North American fulfillment operations center.
* Responsible for management of $90M P&L and development of strategic partnership with customer program leadership team. Delivered significant cost reductions for 15 consecutive quarters.
* Demonstrated success in driving organizational alignment with customer and supplier base with positive results. Successfully recruited and retained technical and managerial talent pool.
* Led an operational staff of 7 senior managers, 8 middle managers and 800 associate personnel.
Director of Operations (1997 - 2000)
Site leader responsible for staffing solutions, performance management and the organizational development of an operational team of production, supply chain, engineering, IT, logistics and finance professionals.
* Led the transition of business from 15% to 85% of Hewlett-Packard’s domestic volume for imaging and printing products, representing organic growth of approximately 400%.
* Developed and managed 3rd party contract labor relationships to increase flexibility and reduce cost.
* Developed a high performance culture driven by employee engagement, accountability and data analysis.
* Created and delivered Leadership Development Programs for supervisory and management staff.
PROFESSIONAL EDUCATION AND CERTIFICATIONS
MBA, Executive Program, Virginia Commonwealth University
BS, Business Management, Kentucky State University
Senior Professional in Human Resources Certification (SPHR), HRCI
Lean Six Sigma Black Belt Certification, Villanova University
Leadership Coaching Certification, George Washington University
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