Customer Service Representative
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ROBERT HASELTON
MARTINSVILLE, IN 46151
Phone: 317-***-****
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Ability Summary
Experience in stringing and repairing telephone and television cable, including
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fiber optics and other equipment for transmitting data.
Operated various small and large power tools.
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Applied the use of various types digital volt Ohm meters, time domain
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reflectometers, and o-scopes.
23 year experience working with the public excelling in customer service.
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Communicated with various managers, and my fellow co-workers.
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Works well alone and team member
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Employment History
09/2013- present Cook Medical Bloomington,
IN
• Medical assemblers
• Meets required quotas
06/2013- present IGA
Monrovia, IN
Stockperson
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Cleans floors
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10/1994 - 08/2011 AT&T Indianapolis, IN
• Customer Service Representative providing field service installation and repair
• Tested faulty equipment, applied knowledge of functional operation of electronic
units and systems to diagnose cause of malfunctions
• Tested electronic components, circuits to locate defects, using oscilloscopes,
signal generator, ammeters and voltmeters
• Replaced defective components, adjusted mechanical parts, using hand tools,
soldering iron
• Supervised 2-3 employees, scheduled work hours, resolved conflicts
• Entered data into computers to store schematics
• Conversed with equipment operators to resolve breakdown issues
• Repair and install telephone lines and other related equipment
Education and Training
Completion Date Issuing Institution Qualification Course of Study
05/1995 Ivy Tech Community Associate's Telecommunication
College Degree Electronics
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