Customer Service High School
Resume:
Joseph Brian Paulson Jr.
*** * ****** ** ******* Valley WA 99216
***********@******.***
PROFILE
I am looking for an entry level position with opportunity for advancement, and I enjoy working with the public
EXPERIENCE
Norther Quest Resort & Casino
Nov2012-March2014
• Have current state gaming license
• Explained & promoted the table games that were offered
• Dealt cards with shuffle machine as well as manual shuffling
!
• Provided 4 diamond service to guests
The Barton Boys Inc., Service Tech Spokane Valley, WA May2009-October2011
Ordered all parts, collected all debts from residential customers, and billed commercial customers
•
Recorded and reported all faults, deficiencies, and other unusual occurrences.
•
Reassembled and tested equipment following repairs
•
Discussed heating-cooling systems malfunctions with customers to isolate problems or to verify that malfunc-
•
! tions have been corrected
Hidden Acres Green Bluff, Customer Service, Spokane, WA Oct2003-2008
Organized school tours during harvest
•
Conferred with buyers to arrange the sale of crops
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Inspected orchards and fields to determine maturity dates of crops
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Estimate potential crop damage from weather
•
EDUCATION
• Northern Quest dealer training Airway heights
Fall of 2012, Gaming License
• NW HVAC Training Association, Spokane, WA
Master Service Technician Certificated 2007-2009
• Mt Spokane High School, Mead, WA
High School Diploma 2004
SKILLS
• I really enjoy helping customers by resolving problems that my occur with a product or policy that my com-
pany is offering
• I believe that customer service is the most important part of a company without it your customer wont be
retained
!
References
• Darby O’Brian
Service Technician Standard Plumbing and Heating
• Elena Proctor
Head Stylist Mia and Maxx Studio
• Steve Perry
Salesman at The Barton Boys Inc
Contact this candidate