Administrative Assistant Manager

susie phanpradith

**** ****** *** * ****** City, TX 76117

817-***-**** • ************@*****.***

Professional Summary

Seeking a challenging position in administrative assisting, that demands excellent computer proficiency with good managerial

competence and technical and interpersonal skills.

PROFESSIONAL EXPERIENCE

OfficeTeam/Robert Half • Fort Worth, TX • February 2012 – Present

Office Team/Robert Half – A staffing agency specializing in placing skilled office administrative professionals.

Administrative Assistant

Temporary employee for short term or contract assignments for Officeteam’s clients. Provided short term employment to help complete

unfinished assignments or filling in for an absent employee.

OfficeTeam/AECOM • Fort Worth, TX • May 2012 – May 2013

AECOM – A global provider that supports management facilities, environmental, energy, water and government. AECOM Ft. Worth is a

government services division, which provided aerospace contractors for overseas in the Middle Eastern part of Asia.

Candidate Management/HR Coordinator

Administered policies related to all aspects of HR regarding new employees. Implemented support and follow ups with Project Managers,

Field Service Directors and Chief Operating Officer.

Sent/Received offer letters and forwarded rejection letters to new recruited contractors.

Submitted new hire and orientation packages.

Made travel arrangements for all candidates, contractors and as well as other managers as needed.

Submitted and processed Letter of Authorizations and CAC (Common Access Cards).

Requested background checks with AECOM’s Security Department.

Goldberg and Associates • Austin, TX • July 2010 – November 2011

Life Insurance Agency – Goldberg and Associates is one of the largest providers of financial services in the U.S. providing term, whole and

universal life insurance policies.

Case Manager’s Assistant

Provided support during underwriting process by performing administrative duties. Followed up on missing information and forms,

reviewed completed paramedical exams and completed applications. I ordered and scheduled medical exams for clients.

GBS and Sharkware software.

Called clients for missing forms and information.

Paramedical exam scheduling and orders.

Maintained policy owner services for clients, i.e. beneficiary change forms, bank draft forms, and owner change forms,

death claims.

Staffmark/MDA Lending Solutions, Inc. • Austin, TX • 03/2008 – 12/2009

MDA Lending Solutions, Inc. provides credit and information management solutions. They offer customer acquisition, residential credit,

collateral valuation, flood zone compliance, property and title, and closing services.

CSR/Administrative Assistant

Assisted lenders with flood information for property in question and canceled existing flood certificate. Rezoned FEMA flood maps,

research flood property. Evaluated elevation certificate and surveys.

Updated FEMA guidelines and status request for lenders.

Submitted evaluation certificates and surveys to the research department.

Cancelled existing loans and certificates per lenders request.

Insurance 360 • Austin, TX • 07/2005 – 03/2008

Insurance 360 represents all the major insurance carriers and offers term life, universal life, disability income, long term care, and

survivorship insurance policies.

Administrative Assistant

Supported Sales Manager and owner of agency as their assistant. Called clients and potential clients as directed and provided illustrations

for suspected clients. Delegated new hires and scheduled new agents for state required licenses and provided information for state exams.

Acted as back up receptionist and ran errands as needed. Handled paramedical exam scheduling and rescheduling for clients.

GBS Software

Scrubbed incoming exams and applications. Printed missing forms for outgoing applications.

Collected outgoing application from agents, completed data entry, and submitted applications for paramedical companies to

be finalized at exam.

Set up conference rooms and meetings, assisted in team meetings.

Callahan’s General Store • Austin, TX • 09/2000 – 8/2002

Callahan’s General Store provides hardware, house ware, western wear and feed to the general public and offers agricultural supplies.

Receptionist/Office Coordinator

Supported office and sales associates in office and store. General office and clerical duties, directed incoming calls to correct departments.

Collected time cards and processed time for payroll

Daily deposits to banks.

Monitored security cameras and changed out security tapes.

Set up conference rooms and meetings.

Ordered office supplies, faxed, filed, copied, and operated postage machine.

EDUCATION

Allied Health Careers, Austin, TX 2003 – 2006

Mary Carroll High, Corpus Christi, TX 1999 – 2000

Rockport Fulton High, Rockport, TX 1996 1999

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