Sales Management

FARIYAL RICHARD HENRY

Contact : 281-***-****

E-mail : ****.*****@*****.***

OBJECTIVE: To work with an organization that would utilizes my skills effectively and provide avenue for

future growth and learning

EDUCATION

F.A passing year 1999, SH. KH.BIN ZAYED ARAB/PAK COLLEGE, ABU DHABI, U.A.E

Intermediate (SCIENCE), passing year 1997, SH. KH. BIN ZAYED Arab/Pak College, Abu Dhabi,

U.A.E

CAREER HISTORY

SUPER 8 MOTEL – SPRING, TEXAS – USA

April 01 2009 till Feb 27 2014

Receptionist / Office Assistant

Major Responsibilities

• Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail

• Administered all reservations during shift hours, handled cancellations and no-shows, in line with

company policy

• Kept up to date with promotions and hotel pricing, to provide information to guests, on request, while

maximizing bedroom sales opportunities

• Fulfilled all reasonable requests from guests to ensure their comfort of stay and satisfaction of good

customer services while maintaining high standards of quality, health and safety throughout the Hotel

• Conducted regular security checks throughout the day and reported any security issues to owners/line

managers

• Reported any/all maintenance issues immediately to respective authorities, including updates on all

furniture, fittings, F&B related supplies and overall equipment

• Provided reports, as required, for housekeepers and management teams

• Was responsible for evacuation, in cases of emergency, acted as first point of contact for guests and the

emergency services

• Maintained personal knowledge by completing in-house training and workbooks

• Always adhered to all company policies and procedures and licensing laws

• Was involved and contributed at team meetings

• Carried out instructions given by the management team, owners and/or head office

NATIONAL HOSPITAL –ABU DHABI U.A.E

March 2004 till July 2008

RECEPTIONIST

Major Responsibilities

• Registering new patients;

• Keeping Medical Record & keeping them well organized;

• Following up patients calls;

• Verifying Insurance Coverage;

• Collecting and processing payments;

• Scheduling appointments;

• Explaining Hospital policy to patients;

• Processing incoming & outgoing mails;

• Coaching and training new employees

• Maintaining the receptionist area.

Additional Responsibilities

• Incharge of offshore medicals

• Help the employees do their medicals

• Make sure all the tests are completed before they leave.

• Follow up with all the departments, collect the reports, arrange then dispatch them to their

respective companies

•

SKILLS AND ABILITIES

Computer : Proficiency in MS Office XP

Languages : Fluent in English, Urdu and Punjabi

Interests : To increase knowledge in the field Computer Sciences.

PERSONAL DETAILS

Gender: Female

References are Available on Request

Contact this candidate