Customer Service Accounting

Elizabeth Valdes

**** ****** **** *****, #*** * Tampa, FL 33615 * Phone: 813-***-****

Email: ***********@*******.***

Accounting Professional

Analytical and focused Accounting professional with a 10+ year record

of providing expert delivery in accounts receivable, accounts payable,

payroll processes, thorough research of invoices, billing issues,

payments, budget, purchasing, and hands on customer service delivery.

Exceptional, positive and energetic team-player with bi-lingual,

Spanish-English skills, offering "can do" solutions

Professional Profile

. Strong ability to effectively communicate ideas in both a written

and verbal setting

. Highly organized with attention to process and detail.

. Effective interpersonal, coaching and relationship cultivation skills

. Ability to multi-task, analyze and solve problems.

. Experience in MS Excel, Word, PowerPoint, SAP, Peachtree, Maximum

Datatel software.

Key Areas of Expertise

Accounts Receivable/Payable Organizational Skills Detail Oriented

Budget Analysis Customer Relations Conflict Resolution

Bookkeeping Analytical Accounting Aptitude Process Payroll/Admin

Account Reconciliations SAP,Peachtree,Datate,Maximum MS Office Suite

Professional Experience

Lead Office Clerk (Temporary Assignment), Coca Cola Refreshments,

Brandon, FL 06/13 - 10/13

. Process completed repair orders in order to maintain filing system of

completed orders, and ensure accuracy of entries.

. Audit repair work orders and/ or purchase orders from mechanics and fleet

department staffs, an verify all orders are complete

. Calculate total work hours, using appropriate hourly rate, item prices

and correct state taxes.

. Type handwritten repair orders into Repair Order Writer software, If

clarification is needed, locate responsible mechanic and confirm

information by supervisor.

. Maintain filing system of repair orders, eliminating repair orders

exceeding time guidelines .

. Perform general office duties to assist Fleet Services department in

expanding its customer services

. Scanned documentation and entered into the database.

Accounts Payable (Temporary Assignment), Cooseman Tampa, Inc, Tampa,

FL 02/13 - 04/13

. Monitored payments due from clients and promptly contacted clients with

past due payments.

. Receiving, opening and logging invoices, and reconciled vendor statements

and handled payment complaints or discrepancies.

. Coded and entered more than 100 invoices each day into the in-house

accounting software.

. Getting department approval to pay invoices, paying invoices on time, and

contacting creditors with questions or concerns about bills.

. Supervised invoice processing, purchase orders, expense reports, credit

memos and payment transactions, and reviewed all expense reports for

accuracy and proper expense disclosure.

. Reconciled company bank, credit card and line of credit accounts in the

accurate financial database.

. Developed and maintained an internal client filing system.

Home Maker/ Student, Tampa, FL 09/11 - 02/13

. Tending to home and health matters. Concentrating on schooling and future

endeavors.

Senior Staff Assistant, Hillsborough Community College, Tampa, FL

02/02 - 09/11

. Manager many department(23)in differences assignment such as prepare

accounting records, financial statements, Budget, supervised accounts

receivables and payable clerks, and processed travel expenses and

reimbursements, according to receive, record, and bank statements, and

vouchers.

. Reconciled company bank, credit card and line of credit accounts, and

communicated with customers to identify and resolve outstanding payments.

. Bookkeeping and report to my supervisor all this information by

spreadsheets

. Under vendor information, drafted and reviewed purchase order

compilations before being approved by partners, and obtained signatures

for financial documents and internal and external invoices. Keeping an

update information by new and actual vendor companies

. Human resources duties, such as, hire employees and process hiring-

related paperwork, and forms, by update information after an interview

process.

. As a payroll clerk assists in the process of making sure a company pays

employees accurately on time.

. Performed payroll duties include checking and auditing timekeeping

records for compliance with established standards, maintaining time and

attendance records, and entering new and existing hires into the payroll

system, posting changes in pay and tax status.

. Maintaining, updating, and processing employee records on payroll system.

Education

M.B.A. Accounting, Metropolitan University - June/2014

B.S. Business Administration; Management, St. Leo University - 2010

A.S. Accounting, Hillsborough Community College - 2006

Certifications, Hillsborough Community College - 2006

o Business Operation

o Business Specialist

o Notary Public

o Public Accounting

Certification, H & R Block - 2006/2012

o Tax Preparer

Contact this candidate