Customer Service Manager

Dante Cooper-Mason

*** ******* *****

Chambersburg, PA 17201

717-***-**** Home

717-***-**** Cellular

***********@****.***

SUMMARY

Looking for a customer service or entry level position, so I can apply my communication skills and knowledge and ability

to carry business conversations to lead to closed deals and recurring new business in the customer service business

field.

EXPERIENCE

Assistant Supervisor, CoverAll Cleaning Concepts, INC

Harrisburg, PA 2010-2014

Role Objectives

• To have the overall responsibility for the practical organization of the day to day cleaning operation

• In consultation with the Business Manager, to identify the number of cleaning staff

• Required to maintain a clean teaching environment within the set annual budget

• To monitor stocks of cleaning equipment and materials in order that orders can be placed on a timely basis.

• To organize appropriate training for all cleaning staff.

• To be responsible for the day to day personnel management of the cleaning staff,

consulting with the Business Manager on any necessary formal

procedures.

Independent Contractor, Patriot News Company

City, State 2008-2012

• Counted and sorted residential papers

• Delivered papers to clients after hours

• Collected paper route money outta paper vending machines

• Kept abreast of new customers and new business while my Route was growing.

EDUCATION

Keystone Job Corps Of Hazleton

Diploma 2013-2014

High School Diploma obtained

SKILLS

• Studied electrical installs in the electrical trade while attending Keystone Job Corps.

• Studied Hospitality and Food Service experience while attending Keystone Job Corps.

ACCOMPLISHMENTS

• I studied for the Basic and advance leadership program for advancement into

management.

• I studied the ethics of Anger Management and Communications

• I studied the ethics of Customer service

• Obtain status of Dorm Officer

• Student of the Month

REFERENCES

Available upon request.

Contact this candidate