Registered Nurse Customer Service

Location:

Posted:

March 27, 2014

L akeita Carden

Duncanville, TX 75116

214-***-**** **************@*****.***

P rofile

A professional with a unique combination of business experience and technical skills, bringing the

ability to combine these t raits and utilize in any company.

E xperience

10+ years combined experience in providing illustrious service in the corporate and medical fields.

P rofessional Goals

My long-term goal entails continuing to grow in business leadership and knowledge. Short-term, I am

i n search of a full time position that would compliment my expertise and experience.

E mployment Experience

Dallas Vein Specialists June 2009-P resent – Medical and Personal Administrative Assistant

Administrative and personal duties for physician ~ Front office coordinator ~ Meetings coordinator ~

M anage t ravel schedule ~ Research assignments ~ Manage patient schedule ~ Physician referral

coordinator ~ Screen/Direct calls ~ Data processing ~ Accounts receivable ~ Assist in t ravel booking ~

I nsurance verification ~ Assisted in business development ~ Correspondence ~ Monthly reports ~

I nventory ~ Distribute marketing materials

Southwest Vein I nstitute May 2006-May 2009 – Administrative and Medical Assistant

Manage t ravel schedule ~ Manage patient schedule ~ Accounts receivable ~ Inventory ~

Correspondence ~ Marketing ~ Screen/Direct calls ~ Patient check in/out ~ Insurance verification ~

A dministrative duties for physician ~ Assist in back office as needed

AT& T Home Ente rtainment July 2003-May 2006 – Customer Service Associate

Resolve billing conflicts ~ Collections ~ Payment research ~ Head associate for finance projects ~

T roubleshooting ~ Sales ~ Account adjustments ~ Set up, disconnect, modify orders ~ Accounts

receivable ~ Modify orders

Computer Skills

Extended knowledge of Word, Excel, PowerPoint, Outlook

Education

2002 – 2003 El Centro College – Registered Nurse Major

2004 – 2005 – Mountain View College – Business Major

2005-2006 Westwood College – Medical Assistant Graduate

2008-2009 Ogle School of Skin – Esthetician Graduate