Tina Hake
Sales Manager
Carlisle, PA
********@*******.*** - 717-***-****
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to
company success.
Friendly Sales Associate adept at working in diverse retail and customer service environments.
Core Strengths:
Adaptive Team player Energetic work attitude Top Sales performer Active listening skills Customer Service
Opening/closing procedures
WORK EXPERIENCE
Sales Manager
Aaron's Sales and Lease - Carlisle, PA - October 2011 to May 2013
Greeted customers entering the store to ascertain what each customer wanted or needed.Described product
to customers and accurately explained details and care of merchandise.Worked as a team member performing
cashier duties, product assistance and cleaning while providing excellent customer service.Managed Sales
Team. Kept Goal board up to date, Sales calls, inventory, priceing, outdoor marketing, service, Opened and
closed store
Customer Service Representative
Classic Dry cleaners - Carlisle, PA - February 2011 to October 2011
CSR
Went to customers homes who had fire and water damage. Inventory of their items. Brought back to shop to
be cleaned. Returned to homeowners when completed. Work in other areas at shop to help out.
Community Living Supervisor
Impact Systems - Harrisburg, PA - June 2006 to October 2009
Helped residents complete ADL's and goals. Medication administration, attended meetings with caseworkers,
schools, families. Completed quarterly reviews. Schedules and training of employees.