Customer Service Sales
Resume:
Name: Shinita D. Parker
Title: Eager Employment Seeker
Address: **** ***** ***** ** *** B Houston, Texas 77036
Contact : 713-***-****
Dear future employer,
My outgoing personality, leadership qualities, need to be punctual, quick
learning, & interpersonal connection skills with people make me a strong
candidate for your customer service rep position. My open mind as well as
knowledge seeking gives me great confidence to start at the bottom and
quickly propel to the top. I strive to giving my best and teach others the
techniques that help me succeed alone the way.
I have the maturity, skills, and abilities to embark on a career path with
your company that will produce longevity and I'd like to do this with the
opportunity your company has presented before me.
Qualifications:
* Medical insurance sales and collections & customer service rep
*Trainer, Team Lead, Management assistance & Quality assurservic
* Extensive experience insurance claims, billing and insurance follow up
* Medical software
Achievements & Awards
Top representative of the month, top quarterly producer, top Monthly
producer, certification of excellence, goal achievement award, proformance
award for leadership and high standards in insurance sales training,
certification, pens and trophies in medical early out collections/customer
service
I would like to speak with you concerning the customer service position &
look forward to arrangements to meet for a formal interview
I appreciate you taking the time to review my credentials and experience.
Again, thank you for your consideration.
Sincerely, Shinita D. Parker
Shinita Parker
8034 Sands point #B
Houston,Texas 77036
*************@*****.***
OBJECTIVE: To obtain a career with a professional, stable, & innovative
company, in which my skills may be utilized.
CORE COMPETENCIES:
.Comprehensive knowledge of the process and procedures of medical billing
and collections
. Possess excellent knowledge of medical terminology and health care
practices
. Familiar with F.D.C.P.A.
.Possess excellent knowledge of handling administrative and clerical tasks
. Skilled in handling and solving customer quires
. Familiar with Microsoft Word, PowerPoint and Spreadsheet
.Attention to detail with excellent communication skills
EMPLOYMENT HISTORY:
General Dynamics Customer service Rep (09/2013-11/2013)
.Enrollment for ACA
Knowledge of health insurance
FMA Alliance Medical Collections (11/07/2007-01/13/2013)
.Early out medical collections Office Support
.Filed insurance claims, contacted insurance companies to negotiate
patient settlements
.Set up patient payment plans
.Re-filed electronic claims and generated paper claim printouts.
.Provided supporting clinical documentation to insurance as requested.
NationalWay HealthCare Association Health Care Sales & Lead Sales Trainer
(01/15/2005-10/20/2007)
.Trained new employees on health insurance and the techniques of a good
sales person.
. Medical insurance sales
Mntex Holding Corp. Collections/Floor Manager - (04/25/2003-12/12/2004)
.Managed and trained employee on how to be a productive sales person.
.Collected on accounts that were 90 days and more past due
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