Sales Customer Service

EDUCATION & HONORS

Vanderbilt University Nashville, TN

Bachelor of Arts: Sociology - Specialization in Modern Arts & American Society, 2010

SEC Music City Bowl Champion, 2008

EXPERIENCE

Zija International HYPERLINK "http://www.linkedin.com/company/1368407?trk=prof-exp-company-name"

International Distribution Consultant August 2012 -Present

Responsible for more than $8,000 in B2B and B2C sales for Q4

Maintain a healthy sales pipeline via 100 calls per day

Leverage a Consultative Sales approach

5:1 appointment setting ratio

Identify and manage basic mobile and wireline infrastructure needs of business partners

Statistical analysis for campaigns via STATA

Develop & implement digital marketing initiatives and social media implementation plans.

Train incoming recruit classes on general nutrition, homeopathic therapy & the Zija Product portfolio

Empower people to work from home while improving their income and health.

Citgo Highlands Plaza Food Mart McDonough, GA

Assistant Franchise Manager December 2011-July 2012

B2C Sales

2012 Q2 #1 “South Atlanta Seller of the Month”

Maintained Partner relationships including GA Lottery & Gasoline Distributors

Leader in Regional Sales for 4 consecutive months

Oversaw regulatory & corporate compliance

Supervised, observed, and coached employees, basing feedback on sales technique effectiveness and providing excellent customer service

Satisfactorily serviced 300-500 customers daily

Routed customers’ needs, wants, and questions to leadership including Corporate Owning Partners

Generated all time schedules, roles and responsibilities to a staff of 5

The Network Inc. Atlanta, GA

Facilitator Summer 2011 –Present

Coca- Cola Scholars Foundation

Coca-Cola National Minority Supplier Diversity Council

Celebrity Host

Greeter

Security

SKILLS & SYSTEMS

Salesforce.com, SPSS, STATA, MS Office, Photoshop, Critical Thinking, Complex Problem Solving, Active Listening, Operations and Systems Analysis, Sales and Marketing, Assertive, Results Oriented, Advertising, Brainstorming, Public Speaking, Reporting, Delegating, Scheduling, Multi-Tasking

***REFERENCES AVAILABLE UPON REQUEST***

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