Sales Manager

***** **** **** *******, ** *****, 734-***-****, **************@*****.***

Chad Dufour

***** **** ****, *******, ** 48152, 734-***-****, **************@*****.***

Chad Dufour

Professional Summary

Motivated professional with a unique combination of skills in sales, customer service, problem solving, and

relationship building. Team oriented individual with great interpersonal abilities. Excellent organizational and

project management skills; with an ability to adapt quickly. Exceptional when working in a team environment

with a strong capability to lead and deliver superb results.

Experience

PROCTOR&GAMBLE/

Troy, Mi 7/1/2009 To Present

COWORX STAFFING

AGENCY

Account Manager/Sales Representative

Acting as account manager to the store I was assigned/ partnered with store management to achieve

both the objectives of P&G as well as Macy’s. I also gained excellent problem solving skills by

working with customer issues and finding conclusive resolutions. I gained highly effective

organizational skills as well as a wide range of computer skills, including Microsoft office in which I

had to compose and analyze retail sales and stock levels within the region.

Build sales for the company/ nearly always achieved retail sales goals/quotas by proactively acquiring

new and existing customers. Built extremely strong positive relationships with coworkers as well as the

general public. I also gained the ability to develop great rapport with people

Assist in selling high end luxury goods to customers, in which I excelled in completing sales and

closing transactions. I also developed a great range of public speaking skills by conducting several

events in which I had to demonstrate, explain, and sell products to large audiences.

NORDSTROM

Troy, MI 5/1/2008 TO 7/1/2009

Retail Sales Associate

Assisted in selling high end luxury goods. Sales goals were achieved on a regular basis. Worked

effectively with a large team of co-workers.

Actively displayed and merchandised products throughout the store. Proactively gained customer

business thru independent clientele.

Participated in regular sales enhancement meetings/exercises. Increased sales by integrating

information learned in meetings/exercises. Partnered with store management during complex customer

situations, thus improving my problem solving skills.

TPR HOLDINGS/ ZIRH

Southeast Michigan Region 10/1/2003 TO 5/1/2008

INTERNATIONAL

Account Manager/Retail Sales Representative

Acted as account manager. Assisted the company with selling luxury products. Achieved above and

beyond required sales goals. Helped to implement and promote company marketing standards.

Demonstrated and explained products to customers to enhance their understanding of how to use.

Regularly traveled to multiple retail sales venues to assist in enhancing sales at particular stores.

MACY’S

18744 Gill Road Livonia, Mi 48152, 734-***-****, **************@*****.***

Chad Dufour

Taylor, MI 5/1/1999 TO 9/1/2007

Retail Sales Associate

Sold luxury products and other merchandise to customers. Sales goal were nearly always met during

time of employment. Strongly promoted company policies, initiatives, and directives.

Aided in displaying and merchandising retail product in an eye appealing way throughout my assigned

area.

Attended several sales enhancement trainings to build/ master retail selling skills. Effectively applied

learned activities resulting in superb sales and customer happiness. Participated in clientele new and

existing customers on a regular basis.

E ducation

EASTERN MICHIGAN

Ypsilanti, MI 09/2002 TO 04/2007

UNIVERSITY

Bachelor of Science

Double major degrees in History and Social Science

EASTERN Ypsilanti, Mi 09/2007 TO Present

MICHIGAN

UNIVERSITY

Master of Science

One class shy of a Master of Science degree in Human Resource Management with a minor

d egree in business. The capstone class for the program is to be completed in the near

f uture.

- Took all Human Resource Management and business classes required by the graduate

p rogram. One class specialized in Human Resource Information Systems (HRIS), thus

i ncreasing my familiarity with Human Resource Management and Information

Technology. The other HR courses that were successfully completed are Compensation

a nd Benefits, HR Training and Organizational Development, Labor Relations and

C ollective Bargaining, and Organizational Behavior. These classes taken reflect a

c omprehensive range in Human Resource Management in which I acquired all necessary

k nowledge of the Human Resource Program. The business classes successfully completed

a re Marketing, Accounting, Finance, and Operations Management. These classes gave me

a t horough understanding of the inner working of business in general.

-During college career I gained a proficiency in computer skills including Microsoft Word, Power point, Excel. I

also have strong internet navigation capability.

References

-Are available upon request.

Contact this candidate